Avaliações (5.479)

Classificação geral
4,8
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 25 de outubro de 2023

This is a great add on feature that allows you to keep the original email requests handy.

ClassicJapaneseMotorcycles
Estados Unidos
Aproximadamente 2 anos usando o app
1 de junho de 2022

ECサイト構築に易しいと思います。アプリも豊富でいいですね。これからいろいろ使ってみると、また評価が変わってくるかもしれません。インスタとの連動もうまくいきましたが、インスタ側の対応はいまいちなので、設定にだいぶ労力を使いました。

Gifu-Gift
Japão
Aproximadamente 2 meses usando o app
24 de setembro de 2020

Amazing work guys! That was a super simple set up! Keep it up! Im so glad i downloaded the app! Amazing work guys! That was a super simple set up! Keep it up! Im so glad i downloaded the app!

Clout Culture
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 28 de setembro de 2020

Hello Clout Culture, thank you so much for your feedback and review! We definitely wanted to keep this app simple, yet powerful. Please keep your app updated so you have all the newest features for the future.

All the best to you and your continued success!

Regards,
Veronica N.
Ping Support

14 de agosto de 2020

App does not open on my android phone, clients as asking questions and I am losing sales thanks to this very bad app. Much better pay for something else.

Kyoui
Estados Unidos
Aproximadamente 4 anos usando o app
Shopify deixou uma resposta 3 de novembro de 2020

Hello Kyoui, thank you very much for letting us know you were having issues and please accept our apologies.

We have fixed many of the recent bugs on the phone app for Android, if you wish to try again, we would love to have you back! Please re-install and if you have any questions, contact our team directly at ping@shopify.com.

*** GOOD NEWS! We have just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop. ***

Best regards,
Veronica N.
Senior Support Specialist - Ping

26 de julho de 2023

Its great for its price - thats the key thing here :)
Simple, nice features and it works. Haven't got into it deeply but it does seem to have nice features like assignment of messages to others in the business.

Reluv Clothing Australia
Austrália
Aproximadamente 2 meses usando o app
13 de outubro de 2019

App is actually horrible. Ton of customer complaints. Can't customize it other than color. No options for name or email if no response. If you don't respond in X time, the customer leaves with no option to contact them afterward.

Magick Planet
Estados Unidos
Quase 4 anos usando o app
29 de junho de 2022

Overall the app facilitates easy sharing of sales promotion information to audiences from Facebook and Instagram.

YOU Collagen
Filipinas
Aproximadamente 2 anos usando o app
24 de agosto de 2022

Great to be able to have instant contact with my clients. It's quick and allows me to convert a query into a sale very efficiently.

One Night Stand Designer Dress Hire
Austrália
Aproximadamente 2 meses usando o app
16 de fevereiro de 2022

Excited to learn more about this feature and to see how it works. It is important to have quick and complete conversations.

Keene's
Estados Unidos
Aproximadamente 2 anos usando o app
9 de janeiro de 2021

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

paypon 7 store
Estados Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 2 de fevereiro de 2021

Hello paypon 7 store, Thanks for the excellent review!!!

I am super happy to hear that you like our app. Keep your app up to date and as always, let us know if you have any problems or questions. Contact us from the support section of the app or our team can be reached directly at ping@shopify.com

All the best to your future success!

Ruby C.
Senior Support Specialist - Ping