Avaliações (4.887)

Classificação geral
4,8
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
3 de outubro de 2022

Pros: great integration with shopify. Customer info at finger tips. Cons: It needs more features: Provide email support, so that we can use the same tool for chat and email support. Provide levels of instant responses, so that we can have more of them available in a categorized way, allow customers to easily upload attachments. Better options styling and layout options to help avoid overlapping with cart page buttons.

SabersPro
Estados Unidos
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 31 de outubro de 2022

Thanks so much for taking the time to share your feedback here! I'll be sure to pass all of your feature requests on to our development team. Take care! - Brie, Shopify Support

22 de junho de 2023

Chat pot is one of the most powerful to use on your website even if you are still in the preparation period, just adding some questions and auto-reply can be used to direct your lost visitors directly to right place and solve the issue without spending your time in it, keep going guys, great app

حرفيون
Líbano
Aproximadamente 1 mês usando o app
1 de setembro de 2023

Sehr cooles Feature, um mit den Kunden sehr nah und schnell zu kommunizieren. Einfach in der Implementierung und auf jedem Gerät erreichbar. Ist man nicht so schnell, dann geht es nahtlos per Mail weiter. Könnte einfacher und besser kaum sein.

Vielleicht in Zukunft noch mit einem Bot, der die Wartezeit zur Erfassung der Bestellnummer nutzt und intern direkt verknüpft.

SMaker3D
Alemanha
Aproximadamente 1 mês usando o app
19 de março de 2021

It's a very nice app. I like how the chat doesn't automatically open when people visit the page. Very good experience overall.

Starlightter
Bulgária
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 22 de março de 2021

Hello Starlightter, thank you for the brilliant 5 star review!

I'm so glad to hear that you are enjoying the Shopify chat app and that it is meeting your needs. Hoping this leads to increased conversations and conversions.

All the best to you.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

15 de setembro de 2022

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

SALVAJE TENTACIÓN
México
Aproximadamente 1 mês usando o app
14 de abril de 2022

Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.

TOMME Cheese Shop
Canadá
Aproximadamente 1 mês usando o app
8 de outubro de 2023

love this app... makes customer support so easy

MyVada Supplements
Estados Unidos
24 dias usando o app
1 de novembro de 2023

it makes it easy to get to clients and get info and also better educate them throughout their shopping.

Jakiri Fashion
Estados Unidos
13 dias usando o app
19 de janeiro de 2023

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

Ninja Transfers
Estados Unidos
Aproximadamente 1 mês usando o app
26 de agosto de 2022

i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards

Meghriby
Marrocos
Aproximadamente 1 mês usando o app