Avaliações (5.856)

Classificação geral
4,7
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
12 de fevereiro de 2022

j'utilise cett app pour faire mes vente en ligne c'est top fluide et felxible reste juste a ajouter un bloc pour les clients pour pouvoir envoyer des photos

benson-shoes
Marrocos
Aproximadamente 2 meses usando o app
1 de dezembro de 2023

Great App!!

Three Mad Hatters Mercantile
Estados Unidos
Aproximadamente 1 mês usando o app
Data de edição: 22 de setembro de 2022

Better than anything else we have used so far. would be cool to see what the customer is typing. And a search function would be desirable

Zurichberg
Suíça
Aproximadamente 2 meses usando o app
4 de novembro de 2022

Riesco a farmi raggiungere da diversi clienti prima dell'acquisto o post acquisto per fornire assistenza o invitarli a completare l'ordine.

SaporePuro
Itália
Aproximadamente 2 meses usando o app
1 de março de 2022

Our repeat customers buy 2-3 times a year a few months between sales. I work hard to stay connected, and this app gives them an easy way to connect with me in the in-between times. I just started using it but that seems to be the way it's working for me so far.

CleanMatters365.com
Estados Unidos
Quase 2 anos usando o app
19 de março de 2021

It's a very nice app. I like how the chat doesn't automatically open when people visit the page. Very good experience overall.

Starlightter
Bulgária
Aproximadamente 1 mês usando o app
Shopify deixou uma resposta 22 de março de 2021

Hello Starlightter, thank you for the brilliant 5 star review!

I'm so glad to hear that you are enjoying the Shopify chat app and that it is meeting your needs. Hoping this leads to increased conversations and conversions.

All the best to you.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

29 de novembro de 2020

Clients images never seem to come through to me so I always have to redirect them to email to see their attachments.

Wood Finds
Canadá
Quase 2 anos usando o app
Shopify deixou uma resposta 1 de dezembro de 2020

Hello Wood Finds, thanks so much for your feedback and review!

At this time, clients are not able to send images through Shopify Chat, but we are working on adding that ability. Keep redirecting them to email for now if you don't mind.

Hope that helps! Get in touch if you need anything else, our team can be reached at ping@shopify.com

Best regards,
Veronica N.
Senior Support Specialist - Ping

10 de novembro de 2023

The app works quite well. My only issue with the app is that the notification sound is very quiet. I am not sure if this is a setting on the app or on my phone but that is the only thing I would improve/change on this app.

ederracore.com
Estados Unidos
Aproximadamente 1 mês usando o app
18 de dezembro de 2023

Pretty good,

Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.

Whisky Drop
Canadá
Mais de 1 ano usando o app
3 de novembro de 2023

Great to see the use of ChatGPT. However, it does need more input from customers who tend to limit the information that they give.

UK Direct Discounts
Reino Unido
Mais de 1 ano usando o app