Avaliações (5.649)

Classificação geral
4,7
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
24 de agosto de 2019

Just ok. Needs significant more customizations options. Logos, branding, custom messages, FB messenger support.

Akomi Wellness
Canadá
3 meses usando o app
6 de junho de 2022

no support for language translation. what a fluke. other than that quite good
no workflow on top of a default FAQ.

Morena
Israel
2 meses usando o app
Shopify deixou uma resposta 1 de julho de 2022

Hello. Thank you so much for writing to us and sharing your experience. It is very helpful to know how users prefer to work with our app, and I've made sure to pass your feedback along. -Olivia, Shopify Support

16 de agosto de 2019

This chat ONLY work for apple users if you have costumers using android or windows then this app is not for you.

UNIQ Uniformes
México
3 meses usando o app
Shopify deixou uma resposta 19 de agosto de 2019

Hello UNIQ Uniformes,
Thank you for your feedback, and I'm sorry that you are frustrated about some limitations of Shopify Chat. To be clear - customers visiting your store on ANY browser or device will be able to see and use Shopify Chat.

If you have both Shopify Chat and Apple Business Chat turned on for your store, then visitors using Safari or an Apple device would see the Apple Business Chat option, and all other visitors would see Shopify Chat.

I will reach out to you directly to follow up.

All the Best,
Ellen

3 de abril de 2022

working great! wish I would have found the app sooner! makes communicating with our customers easy and helping to boost sales!

ReNewedPet
Estados Unidos
3 dias usando o app
15 de janeiro de 2020

I am moving back to Tidio
Very disappointing since is a feature from Shopify. Conversations as not keep together, the system starts a new one after a short time and to get worst there is no customer name so I am don’t know if is a new conversation.

Hi Brazil Market
Estados Unidos
3 meses usando o app
30 de outubro de 2023

This is a great app, especially being FREE!

A Birthday Place
Estados Unidos
3 dias usando o app
29 de dezembro de 2023

No funciona, es una app inutil!!!!

Frikopolis
Brasil
Aproximadamente 12 horas usando o app
27 de agosto de 2021

Hey there, Are we able to switch off app just on desktop? Desktop's appearance is not good enough like mobile and i wanna close the button in there.

Finish TR
Turquia
3 meses usando o app
13 de agosto de 2022

I am still learning it I will rate as I go.............................................................................................

Lucinda's Express
Estados Unidos
3 meses usando o app
22 de abril de 2022

Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.

Becky Pearce Designs
Reino Unido
Aproximadamente 1 mês usando o app