Shopify Inbox

A lot of scammers are reaching out through this platform using the shopify inbox as a way to contact the owner of the store. They are offering to assist new stores with "consider implementing the necessary changes to enhance our store's performance and visibility". Here's a concise breakdown of what needs to be addressed:

1. Reactivate and configure the disabled feature to restore full functionality and ensure seamless indexing by search engines.
2. Implement advanced on-page SEO strategies, including metadata optimization and structured data integration, to enhance organic visibility.

3. Generate and submit an updated XML sitemap to Google Search Console, ensuring expedited crawling and indexing of your store’s pages. And other suspicious activities.

At least this app works for what it's supposed to. My experience with add on apps to Shopify has been pretty dismal. This app works and puts important messages right in your store where they need to be.

so far so good. like being able to interact with customers.

I like this app, very helpful to respond to your inbox message.

I respond to customers' suggestions, comments and questions in a timely manner. It helps to better understand your target audience.

Great - I like the new AI feature. Hopefully it will learn more over time and responses become quicker and simpler

Very useful and helpful. You can guide your customers from anywhere from your phone so it will give you access 24/7 to your business and customer service.

Does all I need to do .

Really like how it keeps all my messages out of my email. We use this primarily for communication.

We like the opportunities that this app provides, but it should allow us to reach out to our visitors. It would be more proactive if we can be assistive, rather than wait for someone to reach out to us. People often don't ask questions. Also could benefit to vet and stop spam. We get a lot of unwanted sales pitches.