Avaliações (5.722)

Classificação geral
4,7
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
26 de fevereiro de 2024

Good basic tool. Would be nice to have more features like what is in the Shopify Support teams chat.

Hippie Hypnotism
Estados Unidos
3 meses usando o app
Shopify deixou uma resposta 8 de março de 2024

Hello, there. Thank you for taking the time to leave a review for Shopify Inbox. We're glad to hear you like the app! If you would like to share specific feedback with our team, we'd be happy to have a chat with you and explore options for your needs. Feel free to reach out to our team here: https://shopify.link/WJna. -Rick, Shopify Support

2 de março de 2024

the live chat does not update side by side i have to close the chat and come back:(

ezzewak
Paquistão
8 meses usando o app
Shopify deixou uma resposta 7 de março de 2024

Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support

10 de abril de 2024

Good generally - still lacking on immediate notifications when open though

ZenBillions
Canadá
Aproximadamente 2 meses usando o app
12 de fevereiro de 2024

Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.

INDIAN SLINGSHOT
Índia
Aproximadamente 2 meses usando o app
15 de abril de 2024

its been good, but there isnt

The Guppy Garden
Austrália
9 meses usando o app
7 de março de 2024

Overall its good but the messages take a while to load, it can be upgraded :)

Discount Sellers
Paquistão
3 meses usando o app
19 de janeiro de 2024

every contact is listed as spam so its hard to understand which experts to really trust

LittleXLittleStore
Reino Unido
27 dias usando o app
13 de janeiro de 2024

there is no unsend option or Text bold feature

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
Índia
4 meses usando o app
Shopify deixou uma resposta 15 de janeiro de 2024

Hi there! Thank you for sharing your feedback. I will be sure to relay your feature request over to our developers for consideration. -Mac, Shopify Support

15 de março de 2024

Pros:

1. instant answers

2. getting customer info

3. free

4. ability to engage

Cons:

1. and 2. no way of removing from certain pages like the landing pages, this leads to my next problem where you can't remove the notification 1 in the right hand corner for new customers unless they manually touch the chat box. this is bad for anyone with ocd or adhd. its distracting on a page meant for conversion!

3. can't change the size of the chat bubble

4. no unsend option on text

5. no pc scrollbar for instant answers

pH Select
Estados Unidos
1 dia usando o app
27 de fevereiro de 2024

Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy

Voyageprint
Estados Unidos
11 dias usando o app
Shopify deixou uma resposta 8 de março de 2024

Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a theme, your best bet would be to first reach out to the theme developers to see if there's any issues on their side: https://shopify.link/7MJw. After that, feel free to contact our own team and we'd be happy to take a closer look: https://shopify.link/WJna. -Rick, Shopify Support