Shopify Inbox , 2.613 avaliações

Classificação geral
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
5 de outubro de 2023

less useful now that facebook and instagram not in the same box too few automated responses

Quase 2 anos usando o app
Shopify deixou uma resposta 6 de outubro de 2023

Thank you for your review! -Emily, Shopify Support

11 de outubro de 2023

i am getting issue for speedtest for this plugin is there any solution ?
if it causing the trouble why should we use this plugin ?
For users on slow connections, external scripts dynamically injected via document.write() can delay page load by tens of seconds. Learn how to avoid document.write().
Shopify Hosting

24 dias usando o app
Shopify deixou uma resposta 13 de outubro de 2023

Hi, there. Thank you for your review of Inbox. We have no additional reports of wide spread store slowdowns due to using the official Shopify Inbox App. If you believe that your store is being slowed down due to the app, please reach out to our Support Team using this link: -Imogen, Shopify Support

9 de outubro de 2023

not good it blocks my menu and blocks online store on mobile

Livelite Athletica
Aproximadamente 1 ano usando o app
Shopify deixou uma resposta 11 de outubro de 2023

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's position vertically. If you need assistance with that, please don't hesitate to contact our authenticated support team: Thank you! -Shay, Shopify Support

24 de agosto de 2023

chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...

5 meses usando o app
Shopify deixou uma resposta 29 de agosto de 2023

Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.

If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support

30 de outubro de 2023

not working for out company, app won't let you exit on mobile or go back to the main page with the insane questions

Abode Jungle
Reino Unido
Aproximadamente 2 horas usando o app
27 de junho de 2023

constantly being harrased by marketers, freelancer & fake shopify employees.
so if youre interested in that then here you go.
i turned off the chat & inbox but yet IM STILL GETTING THESES SPAM MESSAGES

Majestic 5 Printz
Estados Unidos
7 meses usando o app
14 de agosto de 2023

I liked the instant connection with my customer! But I got ~10-20 people chatting and wasting my time: I am a Shopify Expert and I can help you......
Crazy! I disabled the app! Sad!

Vetted Valuables
Estados Unidos
3 dias usando o app
Shopify deixou uma resposta 15 de agosto de 2023

Thank you for your review! -Emily, Shopify Support

12 de junho de 2023

Huge potential, but I have to block 30-50 people a day as they're just scammers from weird countries trying to sell you their Shopify services. These scammers then get your social media, phone numbers, email etc and pursue that way too. And it's a lot of hard work to spend most of your day blocking messages, there should be an easy way to filter these out some how, until this gets fixed. Once this issue is fixed, I will re-install the app.

Hot Match Collectables
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 13 de junho de 2023

Hi, there. We appreciate you reaching out and sharing your experience. I can definitely understand manually blocking is time-consuming and an issue for your business. Earlier last month, our development team enabled hCaptcha to Shopify Inbox to help reduce spam and blocking conversations one by one. If you'd like, you can give the app another try to test out this new feature. We hope this helps! - Victoria, Shopify Support.

Data de edição: 14 de junho de 2023

Logs you out whenever you travel overseas (so don't forget your password) - the absolute rubbish we've come to expect from the utterly useless development team at Shopify.

Update: since contacting support regarding the issues I have with this app, I have been inundated by spam conversations offering marketing services (none received in the 12 months prior, at least 30 spam conversations received since). Coincidence? I wonder!

Niccolò P.
Reino Unido
Mais de 1 ano usando o app
Shopify deixou uma resposta 7 de junho de 2023

Hi, there. I understand that it must be frustrating to login again when you're in a new location, and I appreciate you sharing your feedback here. I'll be sure to let our developers know about what you've been experiencing. Thank you! -Sophia, Shopify Support

2 de agosto de 2023

es gibt kein schliessen Button und man kann das Fenster auch nicht klein und dezent machen. Auf jeder Seite taucht es ungefragt wieder auf.
Einstellungsmöglichkeiten sehr bescheiden.

Quase 2 anos usando o app