Avaliações (6.058)

Classificação geral
4,7
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
2 de janeiro de 2025

A lot of scammers are reaching out through this platform using the shopify inbox as a way to contact the owner of the store. They are offering to assist new stores with "consider implementing the necessary changes to enhance our store's performance and visibility". Here's a concise breakdown of what needs to be addressed:

1. Reactivate and configure the disabled feature to restore full functionality and ensure seamless indexing by search engines.
2. Implement advanced on-page SEO strategies, including metadata optimization and structured data integration, to enhance organic visibility.

3. Generate and submit an updated XML sitemap to Google Search Console, ensuring expedited crawling and indexing of your store’s pages. And other suspicious activities.

G Harmony Apparel
Estados Unidos
Quase 4 anos usando o app
13 de dezembro de 2024

I do not recommend - We have been getting explicit videos for a week on this app, and there is no way to block people via IP or other means, or a way to prevent people from uploading files. This individual just uses fake emails and floods our inbox. Like usual, Shopify support is not helpful. Exploring other apps.

ORN ACTIVEWEAR
México
Mais de 2 anos usando o app
1 de novembro de 2024

Shopify make you log out automatically after a while, for security reasons I assume, even if you use is continiously. BUT they don't let you know you've been logged out. No notification or email. So you just go on with your day thinking its just noone atm that wants to chat. Then after a few days you get angry emails from customer who doesn't get a respsonse in the chat. Because shopify logged you out. Perfect.

the Crate Lab
Suécia
Aproximadamente 3 anos usando o app
30 de outubro de 2024

Works well as a messaging service EXCEPT from the security of the app and zero protection from scammers and fake email use. Spammers can use fake emails to send messages and leave you endless spam and there is no way to stop them, leaving you sifting through spam to find your genuine customers.

The app needs an email verification system or an IP blocking capability to make it more secure. Because of this huge flaw, I give it a 1 star review.

ALS Survival Ltd
Reino Unido
Mais de 1 ano usando o app
3 de fevereiro de 2025

Loathe the automatic opt in on "Shopify Magic" AI responses; on-phone app always shows notifications when there are none. No positive feedback for this app.

St. Eloi
Canadá
Mais de 2 anos usando o app
5 de dezembro de 2024

The widget on the website crashes often and users are not able to use the widget.

TaikoHub
Canadá
Mais de 2 anos usando o app
31 de dezembro de 2024

can't get any users to be able to chat on this except for myself. poor interface.

Epilaser
Estados Unidos
3 meses usando o app
21 de dezembro de 2024

there is no way to export the chat messages out of inbox app

Barn & Willow
Estados Unidos
Aproximadamente 3 anos usando o app
17 de outubro de 2024

There is no sound notification when a message arrives. Its bad

Mark & Day
Estados Unidos
Mais de 1 ano usando o app
Shopify deixou uma resposta 18 de novembro de 2024

Thanks for taking the time to leave your feedback.

We understand that this is frustrating as you should be able to receive notifications with sound for Inbox.

Within Inbox settings you can check that your "Push notifications (desktop and mobile)" are enabled. On your mobile device, you also need to have the sound notifications enabled under your general phone settings.

If you still are having trouble receiving sound notifications please reach out to us at inbox@shopify.com and we can assist further. Thanks!

- Shopify Inbox Team

4 de novembro de 2024

This is the most annoying POC for a business

CavFab
Estados Unidos
6 meses usando o app