Galerij met uitgelichte afbeeldingen
Hoogtepunten
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Gevestigd in de Verenigde Staten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersAcquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
- Turn on chat and track results with a seamless workflow in the Shopify admin.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
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4.375 recensies
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!
Inbox has been a central part of my business since I first started building my website. Having access to my customer's needs is essential to getting them what they need when they need it. Thanks.
My experience with Shopify Inbox has been very good and convenient. It provides an easy-to-use platform for managing customer inquiries and orders efficiently.
The Shopify Inbox chat app is an exceptional tool that has remarkably simplified and streamlined our communication with customers. Its straightforward design is not only easy to navigate but also significantly enhances our customer interactions, leading to a vastly improved customer experience. Through valuable insights gained from direct feedback, we have been able to gain a deeper understanding of our customers' shopping experiences. This has been instrumental in allowing us to tailor our online store to better meet their needs. I highly recommend the Shopify Inbox app to any retailer looking for an effective way to connect with customers and refine their e-commerce strategy based on real user feedback.
I love the convenience and the ability to tag products and discounts quickly. But please introduce a chatbot into this.
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersGemaakt door Shopify
Over Shopify
Gemiddelde score: 4,2
15 jaar ervaring bij het maken van apps voor de Shopify App Store
151 O’Connor St, Ottawa, ON, ON, CA
Ondersteuning
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.