Galerij met uitgelichte afbeeldingen
Hoogtepunten
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Gevestigd in de Verenigde Staten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersVerwerf nieuwe klanten en sluit verkopen door te verbinden met shoppers in chat.
Shopify Inbox is een gratis berichtentool waarmee je kunt chatten met klanten terwijl ze winkelen. Sterker nog, 70% van alle Inbox-gesprekken zijn met shoppers die een aankoop doen. Terwijl je chat, gebruik je live klantinformatie zoals bekeken producten, wat er in hun winkelwagen zit, en eerdere bestellingen om je bericht aan te passen aan je klant. Je kunt zelfs producten aanbevelen of kortingen aanbieden om de bestelwaarde te verhogen. Help klanten sneller met geautomatiseerde antwoorden, veelgestelde vragen en een persoonlijke chatervaring.
- Schakel chat in en volg resultaten met een naadloze workflow in de Shopify-beheerder.
- Beheer gesprekken vanuit online winkelchat en Shop-app.
- Begrijp snel wie klanten zijn met profiel- en winkelwagendetails.
- Stuur productaanbevelingen, foto's en kortingen zonder de chat te verlaten.
- Automatiseer begroetingen, contactopname en veelgestelde vragen om tijd te besparen voor jou en je kopers.
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4.516 recensies
Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!
I would recommend. After initial retraining on the app, we've come to rely on it with our customer interactions. It actually has a great deal of functionality that we didn't realize until we started using it.
It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.
It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersGemaakt door Shopify
Over Shopify
Gemiddelde score: 4,3
15 jaar ervaring bij het maken van apps voor de Shopify App Store
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