Destaques
-
Localização: Estados Unidos
-
Dá para usar direto no admin da Shopify
-
Compatível com os temas mais recentes
Sobre o app
Lançado
14 de agosto de 2019
Idiomas
inglês, francês, alemão, italiano, japonês, português (Brasil), espanhol, chinês (simplificado), chinês (tradicional), tcheco, dinamarquês, holandês, finlandês, coreano, norueguês, português (Portugal), sueco, tailandês, turco, vietnamita e polonês
Categorias
Chat , Promoções - OutroFale com compradores pelo chat e aumente a conversão.
O Shopify Inbox é uma ferramenta de mensagens gratuita que transforma chats em checkout. 70% das conversas que acontecem pelo Shopify Inbox são com clientes que estão fazendo uma compra. Nele, é possível ver os dados do cliente na hora do chat, como quais produtos foram vistos, o que há no carrinho e pedidos anteriores. Compartilhe recomendações de produtos e descontos para aumentar o valor do pedido e ajudar a fechar mais vendas. Crie respostas automatizadas em poucos cliques
- Ative o chat e monitore resultados pelo admin da Shopify.
- Gerencie conversas no chat da loja ou app do Shop.
- Entenda quem é o cliente com as informações de perfil e carrinho.
- Envie produtos, fotos e descontos sem sair da janela de chat.
- Automatize mensagens, captura de dados de contato e perguntas frequentes.
4.593 avaliações
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
Based on this app I can see Shopify really cares about helping store owners connect with their customers. To be able to message on the computer and via mobile we can stay connected even when offline. I would like the ability to easily switch between stores as I have several. I will get a notification from one store that I need to respond to and then another from another store. Switching back and forth easily will help me take care of my customers more easily. Thank you for all you do for us
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!
Sobre o app
Lançado
14 de agosto de 2019
Idiomas
inglês, francês, alemão, italiano, japonês, português (Brasil), espanhol, chinês (simplificado), chinês (tradicional), tcheco, dinamarquês, holandês, finlandês, coreano, norueguês, português (Portugal), sueco, tailandês, turco, vietnamita e polonês
Categorias
Chat , Promoções - OutroDesenvolvido por Shopify
Sobre Shopify
Avaliação média: 4,3
Constrói apps para a App Store da Shopify há 15 anos
151 O’Connor St, Ottawa, ON, ON, CA
Atendimento
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).