Shopify Inbox

Shopify Inbox

Priser
Pris: Gratis
Höjdpunkter
Populär bland företag i USA
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
4,8 (4 901)
Utvecklare
Shopify

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. mer
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Populär bland företag i USA
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Lansering

14 augusti 2019

Språk

engelska, franska, tyska, italienska, japanska, portugisiska (brasiliansk portugisiska), spanska, kinesiska (förenklad), kinesiska (traditionell), tjeckiska, danska, nederländska, finska, koreanska, norska, portugisiska (Portugal), svenska, thailändska, turkiska, vietnamesiska, och polska

Recensioner (4 901)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
28 maj 2024

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB
USA
Mer än 4 år användning av appen
22 maj 2024

This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!

Bay Gift Shop
USA
Mer än 2 år användning av appen
28 juni 2024

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
USA
Mer än ett år användning av appen
28 maj 2024

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form
USA
Mer än 2 år användning av appen
25 juni 2024

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.

The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.

The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.

Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!

Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

Hakuna Matte
Tyskland
6 månader användning av appen

Support

Shopify kan svara på eventuella frågor du har om Shopify Inbox.

Utvecklare

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

Dataåtkomst

Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy.

Se personuppgifter:

Kunder, butiksägare, personalinformation

  • Kunder

    Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem

  • Butiksägare

    Namn, e-postadress, telefonnummer, fysisk adress

  • Personalinformation

    Namn, e-postadress, telefonnummer

Se och redigera butiksuppgifter:

Kunder, produkter, ordrar, personalkonton, Webbshop, Shopify-admin, andra tjänster

  • Redigera kunder

    Konsumentdata

  • Visa produkter

    Produktlistning, produkter, or produktserier

  • Redigera ordrar

    Tilldelad distribution, orderutkast, distribution hanterad av handlare, alla orderuppgifter för din försäljningskanal, returer, or tredjepartsdistribution

  • Visa personalkonton

    Personalkonton

  • Redigera din webbshop

    Betalningssida, söker efter web-cookies och pixlar för konverteringsspårning, dina webbshopsinställningar, or tema

  • Visa Shopify-administratör

    Rättsliga policyer

  • Visa andra tjänster

    Appar

  • Visa andra data

    Varumärkesinställningar, inställningar för kassautcheckning, or prisregler

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