Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Innehåller oöversatt text
- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska, franska, tyska, italienska, japanska, portugisiska (brasiliansk portugisiska), spanska, kinesiska (förenklad), kinesiska (traditionell), tjeckiska, danska, nederländska, finska, koreanska, norska, portugisiska (Portugal), svenska, thailändska, turkiska, vietnamesiska, och polska
Kategorier
Meddelanden i realtid
Automatiserade svar
Anpassning
Recensioner (5 496)
Really quick and easy way for customers to make contact and for you to provide a response. A notification pings on my phone as soon as I have a message. Helps build your customers confidence if they can make contact easily.
Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!
Support
Shopify kan svara på eventuella frågor du har om Shopify Inbox.
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
14 augusti 2019
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy.
Se personuppgifter:
Kunder, butiksägare, personalinformation
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
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Personalinformation
Namn, e-postadress, telefonnummer
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, personalkonton, Webbshop, Shopify-admin, andra tjänster
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Redigera kunder
Konsumentdata
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Visa produkter
Produktlistning, produkter, or produktserier
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Redigera ordrar
Tilldelad distribution, orderutkast, distribution hanterad av handlare, alla orderuppgifter för din Shopify Inbox-försäljningskanal, returer, or tredjepartsdistribution
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Visa personalkonton
Personalkonton
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Redigera din webbshop
Betalningssida, söker efter web-cookies och pixlar för konverteringsspårning, dina webbshopsinställningar, or tema
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Visa Shopify-administratör
Rättsliga policyer
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Visa andra tjänster
Appar
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Visa andra data
Varumärkesinställningar, inställningar för kassautcheckning, plats, or prisregler
Utvald i
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