
Shopify Inbox
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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Innehåller oöversatt text
- Populärt i butiker som din
- Baserat i USA
- Höjdpunkter
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Språk
engelska, franska, tyska, italienska, japanska, portugisiska (brasiliansk portugisiska), spanska, kinesiska (förenklad), kinesiska (traditionell), tjeckiska, danska, nederländska, finska, koreanska, norska, portugisiska (Portugal), svenska, thailändska, turkiska, vietnamesiska, och polska
Fungerar med
- Online Store
Kategorier
Meddelanden i realtid
Automatiserade svar
Recensioner (4 674)
Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.
It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email.
It would also be great to have the possibility to have a link to all correspondence in the order itself, this would make it a lot quicker to access and avoid confusion.
This is a good app, many customers contact through it. It makes it easy to guide them. There is also a lot of potential for sales to increase on the online store.
AJN Books
Best Free Chat Support App
Shopify Inbox is the best customer support and AI chat app I’ve used. It’s completely free and perfect for website owners. Easy to set up, helps engage customers in real-time, and boosts sales. The support experience is smooth and professional—highly recommended!
This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.
Support
Support på appen tillhandahålls av Shopify.
Kontakta supportenResurser
Lansering
14 augusti 2019
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
Se personuppgifter:
Kunder, butiksägare, personalinformation
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
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Personalinformation
Namn, e-postadress, telefonnummer
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, personalkonton, Webbshop, Shopify-admin, andra tjänster
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Redigera kunder
Konsumentdata
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Visa produkter
Produktlistning, produkter, or produktserier
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Redigera ordrar
Tilldelad distribution, orderutkast, distribution hanterad av handlare, alla orderuppgifter för din Shopify Inbox-försäljningskanal, returer, or tredjepartsdistribution
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Visa personalkonton
Personalkonton
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Redigera din webbshop
Betalningssida, söker efter web-cookies och pixlar för konverteringsspårning, dina webbshopsinställningar, or tema
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Visa Shopify-administratör
Rättsliga policyer
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Visa andra tjänster
Appar
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Visa andra data
Varumärkesinställningar, inställningar för kassautcheckning, plats, or prisregler
Utvald i
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