配图图库
通过聊天与购物者联系,从而获取新客户并完成销售。
Shopify Inbox 是一款免费的消息工具,让您可以在客户购物时与他们聊天。事实上,70% 的 Inbox 对话都是与正在购买商品的客户进行的。您可以在聊天时使用实时客户信息(例如客户浏览过的产品、购物车内容以及过往订单)来量身定制发送给客户的消息。您还可以推荐产品或提供折扣来提高订单金额。运用自动回复、常见问题解答和个人聊天体验更快地帮助客户。
- 在 Shopify 后台中使用无缝工作流打开聊天并跟踪结果。
- 管理在线商店聊天和 Shop 应用的对话。
- 通过客户资料和购物车详细信息快速了解客户。
- 无需退出聊天即可发送产品推荐、照片和折扣。
- 自动化问候语、联系方式获取和常见问题解答,大幅节省您和客户的时间。
- 亮点
- 深受美国商家喜爱
- 可直接在 Shopify 后台使用
- 适用于最新模板
评论 (4,847)
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
I am extremely impressed with this app! It offers real-time communication and seamless integration, making customer interactions smooth and efficient. The "Quick Replies" feature is a game-changer for providing fast and effective customer service. I love how I can offer products or discounts directly through chat, which has significantly improved my sales.
The automated responses and instant answers save me a lot of time, and the app's ability to consolidate customer interactions and provide insights into customer behavior is invaluable. I also appreciate the feature that allows me to send tracking updates and responses to missed chats directly to customers. This app has truly enhanced my customer service experience, and the user-friendly interface makes it easy to use.
Highly recommend it to any merchant looking to improve their customer service and sales!
Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.
支持
Shopify 可以回答您关于 Shopify Inbox 的任何问题。
数据访问
这个应用需要获得以下数据的访问权限,才能在您的商店中运行。 如需了解原因,请查阅开发人员的 隐私政策。
查看个人数据:
客户, 店主, 员工信息
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客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统
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店主
姓名, 邮箱, 电话号码, 真实地址
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员工信息
姓名, 邮箱, 电话号码
查看和编辑商店数据:
客户, 产品, 订单, 员工账户, 在线商店, Shopify 后台, 其他服务
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编辑客户
客户数据
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查看产品
产品清单, 产品, or 产品系列
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编辑订单
已分配的发货, 草稿订单, 商家管理的发货, 您的销售渠道所有订单的详细信息, 退货, or 第三方发货
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查看员工账户
员工账户
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编辑您的在线商店
结账页面, 检查 Web Cookie 和转化跟踪像素代码, 您的在线商店设置, or 模板
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查看 Shopify 后台
法律政策
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查看其他服务
应用
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查看其他数据
品牌设置, 结账设置, or 价格规则