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通过聊天与购物者联系，从而获取新客户并完成销售。
Shopify Inbox 是一款免费的消息工具，让您可以在客户购物时与他们聊天。事实上，70% 的 Inbox 对话都是与正在购买商品的客户进行的。您可以在聊天时使用实时客户信息（例如客户浏览过的产品、购物车内容以及过往订单）来量身定制发送给客户的消息。您还可以推荐产品或提供折扣来提高订单金额。运用自动回复、常见问题解答和个人聊天体验更快地帮助客户。
- 在 Shopify 后台中使用无缝工作流打开聊天并跟踪结果。
- 管理在线商店聊天和 Shop 应用的对话。
- 通过客户资料和购物车详细信息快速了解客户。
- 无需退出聊天即可发送产品推荐、照片和折扣。
- 自动化问候语、联系方式获取和常见问题解答，大幅节省您和客户的时间。
- 亮点
- 深受美国商家喜爱
- 可直接在 Shopify 后台使用
- 适用于最新模板
评论 (4,743)
We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.
I love this app it helps me connect with my customer and help them find what they are needing for the quilting projects.
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
Shopify Inbox is very useful. I like that you can set parameters for auto-replies when you are not around to answer immediately such as customers asking questions in the middle of your night.
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