亮点
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位于美国
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可直接在 Shopify 后台使用
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适用于最新模板
通过聊天与购物者联系,从而获取新客户并完成销售。
Shopify Inbox 是一款免费的消息工具,让您可以在客户购物时与他们聊天。事实上,70% 的 Inbox 对话都是与正在购买商品的客户进行的。您可以在聊天时使用实时客户信息(例如客户浏览过的产品、购物车内容以及过往订单)来量身定制发送给客户的消息。您还可以推荐产品或提供折扣来提高订单金额。运用自动回复、常见问题解答和个人聊天体验更快地帮助客户。
- 在 Shopify 后台中使用无缝工作流打开聊天并跟踪结果。
- 管理在线商店聊天和 Shop 应用的对话。
- 通过客户资料和购物车详细信息快速了解客户。
- 无需退出聊天即可发送产品推荐、照片和折扣。
- 自动化问候语、联系方式获取和常见问题解答,大幅节省您和客户的时间。
4,377 条评论
goog
è molto intuitiva e semplice da usare
best tool to engage with customers :)
I recommend this app, fast , reliable in real time chat
When it's working it's fantastic! It works 90% of the time. Customer's don't ever see the hiccups. The two factor authentication login forces this app to log out occasionally. I do not always realized this occurs, then I won't get any chats to my phone for a few days. During my busy season this really helps convert sales; customers can get answers faster. Even if the answers are not instant, I can usually reply in a matter of minutes. I love the quick replies. Those answer 80% of the questions customers have "what is your return policy ?" "what are your size details ?" I ask customers to provide their email address so I can always track them down. Most people understand the chat is tied to a human being at a small business. Most customers will wait for a few minutes. I have had a couple people get on the chat and be rude and nasty, it hasn't happened for a couple years. So, I think it's a great plugin for your Shopify store. I've been using Inbox since it launched! I wish I could customized the placement a little more, the code lays on top of your store visual layout code...still that's the reality of UX design. Inbox is a fantastic little plugin by Shopify! I recommend to all business owners, especially if you're seeing a lot of abandoned carts or have a product with complex sizing options!