Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.7 (5103 reviews)

定價: 免費
評分: 4.7 (5,103)
開發者: Shopify

檢視示範商店

Use Shopify Inbox to turn browsers into buyers

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Add chat to your store with a seamless workflow in Shopify.
Answer questions quickly with AI-powered suggested replies.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.

廣獲同類商店愛用: 美國商家

特色: 可直接在 Shopify 管理介面使用; 可與最新佈景主題搭配使用

語言

英文、法文、德文、義大利文、日文、葡萄牙文 (巴西)、西班牙文、簡體中文、繁體中文、捷克文、丹麥文、荷蘭文、芬蘭文、韓文、挪威文、葡萄牙文 (葡萄牙)、瑞典文、泰文、土耳其文、越南文，以及波蘭文

可與以下項目搭配使用

Online Store

類別

聊天

即時傳訊

自動回覆

自訂

評論 (5,103)

整體評分

4.7

各級評分數量

80% 的評分為 5 顆星
4,086
13% 的評分為 4 顆星
662
3% 的評分為 3 顆星
156
1% 的評分為 2 顆星
69
3% 的評分為 1 顆星
130

所有評價

2025年12月2日

No issues, like that ai drafts responses, that over time are getting better and better and i often just have to push send when I answer queries now.

Tuhi Stationery Ltd

紐西蘭

使用應用程式 3年多

2025年12月9日

All good, it does what it should do.
The only problem, but I think it's more of a Shopify issue, is that sometimes on the mobile app it does randomly log out and I can't know, so I stop receiving notifications.

Genco Outdoor

義大利

使用應用程式大約2年

2025年12月19日

A little glitchy and often does not load, forcing one to log in to Shopify to access the app. Time-consuming!
When it works smoothly, it is excellent and allows me to have real-time conversations with customers. But it still needs work to function smoothly and consistently.
The phone app on Android is especially temperamental.

Apothecary's Garden

加拿大

使用應用程式大約1年