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Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Answer questions quickly with AI-powered suggested replies.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- 特色
- 廣受美國商家愛用
- 可直接在 Shopify 管理介面使用
- 可與最新佈景主題搭配使用
語言
英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文,以及 波蘭文
可與以下項目搭配使用
- Shop
- Online Store
評價 (5,964)
This is a ONE STAR review but when I tried to submit one star, it would not submit. I tried over and over again, but it kept rejecting and refusing to submit. So if you see this, know that I only gave it more stars so it would let me submit. I'm telling the truth for others to know. It should have been ONE STAR. I'm taking screenshots of everything to keep as proof.
What it did by refusing to let me submit ONE STAR means that this app that "supposedly" has 5,568 --- 4.7 stars --- is lying to the public because it forces people like me to give higher stars because it won't let us submit ONE star. It would only let me submit after I gave it more stars. So if you don't see one star reviews, it is because this app is lying and misleading Shopify shop owners by forcing reviews to be higher than they are, and its rating really has much lower 4.7 stars at 5,868.
This is my real review:
The app has no info to show me how to see what my customer sees. I can't see what my store's "sender" contact info is, and there is no way to find it or adjust it in any settings. And most of all, the app says my customer has no orders, but they DO have orders. There is also no help or support for it either. If you really care, email me to help me with a solution and stop preventing reviewers from leaving honest reviews with truthful feedback. Fix your app instead!
I am a beginner and I have had this store for a number of years with someone else controlling the platform and I am getting around in this app which seems to be user friendly! I know l have much to learn however I am INSPIRED by my experience so far!
Great way to communicate with customers. I have it set to email, so I never miss a message.
It has lots of tools that will help to reduce your work and increase sales
For an app that's free, it's extremely good. there are ofcoure a lot of things that can be improved, but overall great experience
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