Shopify Inbox

Shopify Inbox

定價
價格:免費
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
4.8 (5,131)
開發者
Shopify

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience. 更多
  • Turn on chat and track results with a seamless workflow in the Shopify admin.
  • Manage conversations from online store chat and Shop app.
  • Quickly understand who customers are with profile and cart details.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Automate greetings, contact capture, and FAQs to save you and your buyers time.
特色
廣受美國商家愛用
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

發布日期

2019年8月14日

語言

英文、 法文、 德文、 義大利文、 日文、 葡萄牙文 (巴西)、 西班牙文、 簡體中文、 繁體中文、 捷克文、 丹麥文、 荷蘭文、 芬蘭文、 韓文、 挪威文、 葡萄牙文 (葡萄牙)、 瑞典文、 泰文、 土耳其文、 越南文,以及 波蘭文

評價 (5,131)

整體評分
4.8
各級評分數量
  • 78% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年5月28日

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB
美國
使用應用程式 4年多
2024年6月28日

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
美國
使用應用程式 1年多
2024年5月22日

This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!

Bay Gift Shop
美國
使用應用程式 2年多
2024年6月25日

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.

The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.

The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.

Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!

Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

Hakuna Matte
德國
使用應用程式 6個月
2024年5月28日

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form
美國
使用應用程式 2年多

支援服務

「Shopify」會回答您對於「Shopify Inbox」的任何問題。

開發者

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

資源

開發者無法直接以繁體中文提供支援。

資料存取權

這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的 隱私權政策

檢視個人資料:

顧客, 商店擁有人, 員工資訊

  • 顧客

    名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統

  • 商店擁有人

    名稱, 電子郵件地址, 電話號碼, 實體地址

  • 員工資訊

    名稱, 電子郵件地址, 電話號碼

檢視並編輯商店資料:

顧客, 商品, 訂單, 員工帳號, 網路商店, Shopify 管理介面, 其他服務

  • 編輯顧客

    客戶資料

  • 檢視產品

    產品資訊, 產品, or 商品系列

  • 編輯訂單

    已指定的出貨作業, 訂單草稿, 商家管理的出貨作業, 您的 Shopify Inbox 管道的所有訂單詳細資訊, 退貨, or 第三方出貨作業

  • 檢視員工帳號

    員工帳號

  • 編輯您的網路商店

    結帳頁面, 正在檢查網站 Cookie 和轉換追蹤像素, 您的網路商店設定, or 佈景主題

  • 檢視 Shopify 管理介面

    法律政策

  • 檢視其他服務

    應用程式

  • 檢視其他資料

    品牌設定, 結帳設定, or 價格規則

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