Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.8 (4841 reviews)

定價: 價格：免費
評分: 4.8 (4,841)
開發者: Shopify

檢視示範商店

Use Shopify Inbox to turn browsers into buyers

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.

Turn on chat and track results with a seamless workflow in the Shopify admin.
Manage conversations from online store chat and Shop app.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.

特色: 廣受美國商家愛用; 可直接在 Shopify 管理介面使用; 可與最新佈景主題搭配使用

發布日期

2019年8月14日

語言

英文、法文、德文、義大利文、日文、葡萄牙文 (巴西)、西班牙文、簡體中文、繁體中文、捷克文、丹麥文、荷蘭文、芬蘭文、韓文、挪威文、葡萄牙文 (葡萄牙)、瑞典文、泰文、土耳其文、越南文，以及波蘭文

類別

聊天 , 促銷 - 其他

評價 (4,841)

整體評分

4.8

各級評分數量

78% 的評分為 5 顆星
3,772
14% 的評分為 4 顆星
657
4% 的評分為 3 顆星
173
2% 的評分為 2 顆星
78
3% 的評分為 1 顆星
161

所有評價

2024年5月28日

Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!

SVAB

美國

使用應用程式 4年多

2024年5月22日

This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!

Bay Gift Shop

美國

使用應用程式 2年多

2024年5月28日

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form

美國

使用應用程式 2年多

2024年6月1日

I am extremely impressed with this app! It offers real-time communication and seamless integration, making customer interactions smooth and efficient. The "Quick Replies" feature is a game-changer for providing fast and effective customer service. I love how I can offer products or discounts directly through chat, which has significantly improved my sales.

The automated responses and instant answers save me a lot of time, and the app's ability to consolidate customer interactions and provide insights into customer behavior is invaluable. I also appreciate the feature that allows me to send tracking updates and responses to missed chats directly to customers. This app has truly enhanced my customer service experience, and the user-friendly interface makes it easy to use.

Highly recommend it to any merchant looking to improve their customer service and sales!

WINLY

印度

使用應用程式 3個月

2024年6月6日

Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.

pronk.in

印度

使用應用程式 2年多