Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.8 (5497 reviews)

定價: 價格：免費
評分: 4.8 (5,497)
開發者: Shopify

檢視示範商店

Use Shopify Inbox to turn browsers into buyers

Acquire new customers and close sales by connecting with shoppers in chat.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Add chat to your store with a seamless workflow in Shopify.
Manage conversations from online store chat and Shop app.
Quickly understand who customers are with profile and cart details.
Send product recommendations, photos, and discounts without leaving the chat.
Automate greetings, contact capture, and FAQs to save you and your buyers time.

特色: 廣受美國商家愛用; 可與最新佈景主題搭配使用

語言

英文、法文、德文、義大利文、日文、葡萄牙文 (巴西)、西班牙文、簡體中文、繁體中文、捷克文、丹麥文、荷蘭文、芬蘭文、韓文、挪威文、葡萄牙文 (葡萄牙)、瑞典文、泰文、土耳其文、越南文，以及波蘭文

類別

聊天 , 促銷 - 其他

即時傳訊

即時訊息, 電子郵件聊天, 檔案上傳, 多國語言, 推播通知, 顧客深入分析

自動回覆

折扣, 常見問題, 招呼語, 商品推薦, 快速回覆, 訂單最新資訊

自訂

顏色和字型, 聊天視窗, 營業時間, 歡迎訊息, 聊天按鈕, 指派聊天, 專員顯示圖片

評價 (5,497)

整體評分

4.8

各級評分數量

78% 的評分為 5 顆星
4,303
14% 的評分為 4 顆星
756
3% 的評分為 3 顆星
189
1% 的評分為 2 顆星
79
3% 的評分為 1 顆星
170

所有評價

2024年9月20日

Really quick and easy way for customers to make contact and for you to provide a response. A notification pings on my phone as soon as I have a message. Helps build your customers confidence if they can make contact easily.

Mancub Prints

英國

使用應用程式 10個月

2024年9月23日

Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.

Sarah Layton

英國

使用應用程式 7個月

2024年8月1日

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

The Alaska Frontier

美國

使用應用程式 2年多

2024年8月1日

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Crafted Decor

加拿大

使用應用程式 9個月