Live Preview Options by Webyze

I originally posted a 5-star review here, and I think if you are looking for something relatively simple, are using one of the free Shopify templates, and need an affordable app for live previews, this still gets 5 stars.

But. After a year of use and a recent site refresh, I had to find something else. This app ended up costing me more time, energy and money than it should’ve - but you know what? That’s on me. I had to find a bunch of work arounds to get it to do what I want, and hired a developer - twice - to deal with issues. Customer service is responsive; but nothing is ever the app’s fault. The most recent issue was my last straw. After days going in circles with the developers and getting the same reply I took the leap to something new.

As a handmade clothing shop, the app is great for adding options and add-ons that cause price changes for a more customized product for your customers. However, when utilizing the price changes it creates a temporary new product for the customer and adds it to their cart with the changes and then doesn't deduct from the original product's inventory causing you to oversell when you are limited in inventory. Bad news for a shop that relies on stritct inventoy during new product drop days. Also because it creates a temporary product, you also lose out on potentially recovering sales by sending cart reminder emails because by the time your abandoned cart reminder email is scheduled to go to customer, the temporary product isn't in their cart anymore because its time sensitive. Besides these issues discussed, this app would be great but not for stores with high volume traffic on drop days with strict inventory unfortunately.