Recensies (22)
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We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers.
Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.
Thank you for sharing your experience with influence.io! We’re thrilled to hear that you found the app’s structure simple and easy to implement and that the guides helped you successfully set up your loyalty program.
It’s great to know our support team was able to assist you with the bulk update of points and that you’re finding value in the dashboard’s performance analysis.
We’re here to ensure your continued success with the loyalty program—don’t hesitate to reach out if you need any further assistance!
We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!
Thank you for your positive feedback! We’re delighted to hear that you’re impressed with influence.io and reviews.io so far. It’s great to know that the integration with Klaviyo, Shopify, and other platforms has been smooth, and that our support team has been helpful along the way.
We’re excited to continue supporting you and look forward to seeing your success with our platforms. If you need any further assistance, we’re always here to help!
We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call!
Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away.
Definitely recommend! Thank you!
Thank you for sharing your experience! We’re thrilled to hear that the switch to Influence for your loyalty rewards was smooth and that you had everything up and running so quickly. It’s great to know that our team could promptly assist with your installation questions and customer imports.
We appreciate your recommendation and are excited to continue supporting your success with both Influence and Reviews.io. If you ever need anything else, we’re here to help!
Excellent App even on the free service. We've had several queries which have been dealt with by the team quickly and efficiently. Would recommend to anyone looking for a rewards system for their shop.
Thank you for the wonderful review! We’re glad to hear that you’ve found Influence.io to be an excellent app, even on the free service, and that our team has been able to assist you quickly and efficiently. Your recommendation means a lot to us!
We’re always striving to improve—if there’s anything we can do to take your experience from 4 to 5 stars, we’d love to hear your feedback. We’re here to help and ensure you get the most out of our app!
Thanks again for your support!
Great loyalty app. Easy to use and has all the features we need. The customer support is absolutely perfect.
Great product, team and support. Love it!
Thank you for the fantastic feedback! We’re thrilled to hear that you love the product, team, and support. Your enthusiasm means a lot to us, and we’re here to keep delivering the great experience you’ve had so far.
Thanks again for choosing Influence.io!
Always had great experiences with these guys and support has always been good as we have had consistency with our account manager kai. if we ever run into issues these have always been quickly resolved.
Great loyalty app and so far all relevant features included. Basically very straightforward to set up, but in case of uncertainties or questions the customer support team is absolutely amazing and super helpful!
I'm loving this app. It has nice features and the customer support is awesome. Totally recommended!
I believe i was actually the first business to actually begin using Influence loyalty, and we have been using it now for almost a year. It has not been without its challenges and frustrations I would say but overall i am happy, and am hoping that it will continue to improve.
What has worked well.
Great for integrations with Klaviyo so we can easily communicate our points to customers
Good support and onboarding with Jacob on point!
Integrates well with Shopify with accurate points balances (it took some time).
What has worked less well.
No functionality to search for customers by name - have to use email address which is cumbersome and not ideal. (update, this is now available..)
Very limited options for customisation on the front end - we had a custom built webpage that now is more basic and not as appealing. Hoping some more styling options will be available. Also the customisation and styling of customer emails needs some attention.
Overall I am now happy and look forward to more bells and whistles soon.