Recensies (22)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 73% recensies zijn 5 sterren
  • 18% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
19 juli 2022

The app is great. Considering it’s new and in its beginning stages. We did experience some bugs and errors but the team were quick to respond and fix them. The app has helped me give back to my customers and retain loyalty from them to keep coming back. I would give the app a 4 star and the team behind the app 5 star

Suxceed Womens
Verenigd Koninkrijk
10 maanden gebruiken de app
26 oktober 2023

Well to be honest, Loyalty programs can often be expensive. This one, however, provides a full-fledged solution that's not only correct in terms of prices but also integrates effortlessly with Reviews.io, Klaviyo and Shopify POS. It does have all the generic features you want from a good loyalty app and so fat it works like a charm. Special thanks to the support team that ensured a hassle-free transition. The support level is top-notch. And they keep building new feature.

All Yours
Spanje
7 maanden gebruiken de app
Reviews.io heeft geantwoord 19 augustus 2024

Thank you for your honest and thoughtful review! We’re thrilled to hear that you’ve found our loyalty program to be both cost-effective and seamlessly integrated with Reviews.io, Klaviyo, and Shopify POS. It’s great to know that the app is meeting your expectations and working smoothly.

A special shout-out to our support team for making your transition hassle-free—they’ll be happy to hear your kind words! We’re committed to continuously improving and adding new features, so it’s wonderful to see that you’re noticing our efforts.

Thanks again for choosing Influence.io, and we’re here to support you every step of the way!

Bewerkt 3 mei 2023

Although the reporting is fairly basic and currently lacks detailed data break-downs, I cannot fault the team and their chat function. Within 20 minutes of making query there will always be someone live to help with questions etc and I am always left with a problem solved quickly and efficiently.

And today I was informed that the data analytics and reporting is in development to cover the exact questions I was enquiring about today - awesome!

Freya Rose
Verenigd Koninkrijk
6 maanden gebruiken de app
10 augustus 2022

We're only a couple of days in but I'm loving the app so far! Super easy to set up and Cam has been awesome at answering any questions. Can't wait to see the results from Influence and start to really integrate it into our digital marketing strategy!

Me & the brave + NOXEN
Nieuw-Zeeland
5 maanden gebruiken de app
16 november 2023

A brilliant loyalty solution for omnichannel stores! The team at Influence is brilliant at answering questions and coding solutions quickly. Our Senior Product Specialist, Kai, is always happy to help and has been excellent at onboarding us seamlessly. We needed apple pay for our in-store customers and that was something the technical team coded super quickly. Highly recommend this as a loyalty solution for omnichannel brands wanting to build customer retention and reward their customers.

DOGHOUSE
Verenigd Koninkrijk
3 maanden gebruiken de app
Reviews.io heeft geantwoord 19 augustus 2024

Thank you for the fantastic 5-star review! We’re delighted to hear that you’ve consistently had great experiences with us and that Kai has been able to provide solid support for your account. It’s reassuring to know that any issues you’ve encountered have been quickly resolved.

We truly appreciate your continued trust and partnership. If there’s anything else you need, Kai and the team are always here to help!

7 november 2023

I recommend this loyalty system especially if you are looking to use it along reviews.io
The app also offers plenty of customisable options for earning and redeeming.

Perfume Oasis
Verenigd Koninkrijk
3 maanden gebruiken de app
Reviews.io heeft geantwoord 19 augustus 2024

Thank you for the glowing 5-star review! We’re thrilled to hear that you recommend our loyalty system, especially in conjunction with REVIEWS.io. It’s great to know you’re enjoying the customizable options for earning and redeeming rewards.

We’re here to support you as you continue to make the most of the platform. If you ever have any questions or need assistance, don’t hesitate to reach out!

26 juli 2022

Great loyalty app! Love how it is designed and the back end is very easy to use. There are a few more features that can be added and then it will be perfect! The customer service is unbeatable and they always go above and beyond :)

Kotomi Swim
Australië
3 maanden gebruiken de app
24 juni 2022

We have been using reviews.io to collect reviews for years now so decided to give their loyalty & rewards app a try. The app works great and the team is very reliable, quick to answer any questions and help with any technical issues.

GS Equestrian
Verenigd Koninkrijk
17 dagen gebruiken de app
Reviews.io heeft geantwoord 4 juli 2022

Thank you for the review. We are glad you are getting value from Influence.io.

8 februari 2023

Support, doesn't answer the question you ask them and simply leave you on read. Would not recommend the app.

🥗Gătim Noi
Roemenië
9 dagen gebruiken de app
Reviews.io heeft geantwoord 13 februari 2023

Please accept my sincere apologies for the negative experience you had with our support team. Helpful and prompt responses to user inquiries are important for support teams. I have reached out directly as it would be great if one of our developers can assist.

20 juli 2023

Not used the app properly yet, however the onboarding service provided by Kai has been amazing.
From what we have seen so far, it will allow us to integrate smoothly with our shoplift store, which then also connects to our ReviewsIO platform.

MYOBAND UK
Verenigd Koninkrijk
9 dagen gebruiken de app