inkFrog for eBay

Incredibly powerful software combined with prompt, honest and helpful support.

At this point if I could give this app a zero I would. I have paid for this app for quite a few months now. I received an email out of the blue stating that my trial had run out and that my account was being downgraded to a free account. At first I thought it was some type of mistake until I realized that they canceled me so that I will now have to pay $29 a month instead of the $18 that I was previously paying for the same service. No warning, nothing. This is just bad business. Don't waist your time. Find a app that is loyal to it's customers.

So far so good. Still learning the product but it seems to be working fine.

THis app does show some promise, as it has a reasonable price point.
But BEWARE that often enough, it fails to import eBay orders, (and therefore fails to import them into Shopify for processing).

So you MUST keep an eye on eBay and Inkfrog AND Shopify. This has happened to all Shopify stores that I have (4 atm), so it must be system wide problems that they have.

Their sync failures have happened multiple times. SO the product, although functional, isn't reliable enough.

This app is great! Super easy to get your products on eBay and keep inventory in sync.

Does not sync images with shopify and no BULK edit or CSV for images!!!!! you must do each manually!

I used this app to sync between shopify and ebay. It has helped me keep my inventory accurate. it has helped me develop strong return and shipping policies that work with ebay.

The one thing we really wanted it to do can't be relied on. The synchronising could be better, to say the least; eBay sales can take several hours to sync to Shopify and sometimes don't do it all, so you can sell stock in Shopify that has already sold on eBay. And, it can be just as bad syncing to eBay; we have regularly had to cancel transactions on eBay and ruin our eBay status due to items still being listed on eBay several hours after selling out in our Shopify store.

You can report this to support, as we have done, All they will tell you is that they will pass it on to the developers, and you never hear any more from them. Had the same issue with their extra cost templates; we reported bugs several times only for support to supposedly pass it on to the developers for nothing to be done.

In our 'final straw' experience, we asked for an explanation as to why a particular item did not sync and advised them that unless they could provide this, we had no faith in their app and would stop using it. Guess what, passed to the developers and heard no more even when we chased them up to give them the opportunity to redeem themselves, we were just fobbed off. So, we weren't bluffing; we can't continue to use an app that is so unreliable in such a critical area and be met with a lack of support and have thus cancelled our subscription and uninstalled this app.

Anyone with a Shopify store should have this App and an eBay account. Huge exposure with very little effort. One of the best Shopify Apps out there.

Great app! Started with the free version to try it out and found it very easy to use. as soon as the orders started coming in I upgraded to the paid version. have had a couple of small issue's but all was sorted straight away by the very helpful support team, thanks!