inkFrog for eBay , 453 arvostelua

App ran fine for awhile, then I tried to re-install it after an error. It stopped connecting to my Shopify account, so I tried to get help. Waited two days, contacted them again and was curtly told that when they knew, I'd know, and then they cut me off. Don't bother paying for an app you can't reliably use.

If you have time to waste it, this app for you.
No Data and Photos Synchronisation,
Remove your stock from Shopify and Ebay without your permission
Make a chaos in your ebay store.
Just wonderful app if you want always play with frogs, have conversation with irresponsible staff members, have errors trying to access to your profile on time.
You did not sell any more as configuration not show real buyers and communication with them, you will receive only fake accounts, especially emails. in this case frogs only jumping in your head after all this...
This app fit only for one solution - instal share your all stock from Shopify to eBay, and uninstall this Froggy App, as orders you can generate by yourself fast enough and enter real customer details from eBay for future marketing purpose.

From the beginning I never felt like the support team was actually there to support. The app also has so many issues. Variants do not sync correctly, app lags and has such long delays and no one will tell you why. You can send them an email with a list of issues and you'll get back a one liner response that doesn't answer the questions you had. I am only going to keep trying to work out the kinks since I've already spent money on this. But if you are looking for a solution to get your listings on ebay from Shopify, I HIGHLY recommend looking at other services as I should have.

****UPDATE 8-11-20 @ 12:10AM*** This is an email from Michele at Inkfrog. Even when they know their system has an issue and you request a credit for the time and money its costed you, this is what Michele @ InkFrog sent me:

Michelle (inkFrog)
August 10, 2020 10:51 PM (UTC-07:00)
Hi, Gabe.

There is a known issue with slow loading of some inkFrog accounts that the dev team is aware of and actively working to resolve the issue as quickly as possible.

inkFrog is not obligated to provide a credit or refund at this time - https://www.inkfrog.com/terms/

Sincerely
Michelle
Image 1

From US (IkoinicStudios) Sales
August 10, 2020 10:29 PM (UTC-07:00)
This is all it does when I click the “live” listings under eBay. I’ve cleared my cookies, cache and all history in Safari and even used Chrome and Firefox and the issue is still the same. What’s the solution for this?

This is the approach this company takes with their paying customers. Apparently, through THIER terms of service, they can pretty much destroy your system, have system delays, and there was something about transferring of code and trojan horses in THEIR terms of service that may occur but again, they are not liable. The only thing they are liable for is to collect your monthly service charges every month. Good going Michele @InkFrog. BTW, everything I just mentioned can be found on their Terms of Service so please read those before deciding to to business with this company.

A very serious app. shopify integrates with eBay connect and eBay Connect integrates with ebay.

just set up my first item, thought it would take days or weeks to list my inventory manually on ebay. but thx to inkfrog its just a matter of minutes (depending on your inventory of course)

so far just AMAZING!!!

The app works great for ebay SUPER simple, Amazon not so much although they are telling me it does if I add the channel I cant get the items to export to Amazon. They have escalated my request 2 days ago and still have no answer. Same exact thing as a few months ago. I asked Can i export and get "Yes" then I ask how and get nothing...

Like I said AN AMAZING app for ebay but the amazon channel does not work!

Avoid this terrible app and support team all costs! has more bugs than the ebay channel app (which is FREE and updates photos and variants). completely messed up my store- even tho it was only set to sync from shopify to ebay nearly all updates failed or didnt occur and could never get a straight answer from support as to why. Furthermore, it put its logo on every description despite my setting forbidding such.

Update 19 October 2020 - This product has gotten worse. Since my earlier post in August and the initial one in July the software has continued to be buggy. A fix was put in last week, after about 4 months i think of the issue being present where there are timing delays from when you get a sale in eBay to when your shopify store gets updated. Its not fixed and im still experiencing delays. The order can come in anywhere from 15 minutes to 12 hours later. It poses policy issues for ebay because i sell in multiple channels and if i sell the item in shopify while its actually been sold in ebay but shopify doesn't know it i run into major problems. As of today their servers are down and i cant list. Its an extension of the sync issues i think. I have stock to list on ebay that i cant list through inkfrog! They have now put my sales at risk. They do not compensate as per their policy. Their listing templates are still broken. DO NOT USE THIS PRODUCT. IT DOES NOT WORK PROPERLY and will create more problems for you.
Given the effort to migrate to a new platform and redo my templates i am staying on the tool until December when i am shutting more ebay store over the hoilidays and will do a full migration to a new platform then and relist with a product that works. My initial review in August 2020 - Does both custom fields and templates. Better than the ebay and ebay link apps. Tried both. No good. I was SO Happy with this product when is started using it. Through Mid July 2020 and into August alot of bugs started. Sync issues. Then the BIG ONE - the templates stopped working. Once published they couldn't be centrally updated any more. I ran into legal issues with my pricing and listings not being updated and hand to manually adjust every listing - i have over 50 listings. Why use templates if you plan to manage each one individually. They have not provided a timeline to fix the issue and refuse to credit or refund me the cost of the template subscription. Now i am stuck with this due to the massive cost to move to a new provider and start all over again. it's really frustrating. i just want the templates to work again :( Go back to what you were doing in June 2020 the product was so good then.

Would not import anywhere near the entire catalog of products. Would always stop around the 80-something number. Tried every setting and could not import any more. Very frustrating!

Easy to use and navigate. I am excited to use this app. Listed products easily, any problems highlighted immediately.