inkFrog for eBay

There are a lot of positives, but there are also some drawbacks. I'd like to see a few more functionalities with regards to bulk product edits. However, this app is nonetheless a great tool that makes selling on eBay a piece of cake. Highly recommended to anyone that utilizes or wants to utilize eBay and Shopify together.

Worst app ever. Unless you want to get kicked off eBay for having to cancel orders and pay your employees hours upon hours to correct inventory that it messed up do not use. This app costed me thousands before I realized it and support is terrible. I would give it a negative one if I could.

The app doesn't sync items properly, neither it does it regularly. Once you synced it with your shopify store, any new items you list or changes you make to your existing items, it DOES NOT sync them automatically with eBay. You need to manually do it one by one. On top of that, the small plan gives you 300 listings but it also counts towards this limit all the previous listings you had on eBay. Say, you want to list your 100 shopify items on eBay using this app, but you already have another 201 items listed on your ebay account that are not associated with your Shopify store, they will also count towards your limit and you will have the total of 301 listing which exceeds your plan limit. There is no way to avoid it, even though it's so stupid because the app is to sync with Shopify (otherwise why would I need it in the first place?!) As many have already said here, customer service is very unhelpful and their replies leave you wonder if they even want you as a customer. At this stage I am actively looking for another app.

Not a bad app. It is slow to sync orders and quantities. It will also occasionally fail to sync orders and quantities. You have to watch your ebay inventory levels. It does allow you to make some nice listing templates. It also makes listing items very easy. If you sell internationally it is a complete nightmare.

For the most parts it works. Has occasional glitches with item pricing but thats most likely our fault as we have changed our shipping profiles and prices way too many times. Helps sync inventory with eBay which generates most of our sales as our website www.gearnbits.com is fairly new.

great app so far!

www.inspirationalvibes.net

I'd love to give it 5 stars, but we didn't have the same joy as so many others seem to have. About 40 items fail to upload regardless of what we do.

What has uploaded seems to synchronise well but we are left with having to add stock manually as well as editing all our prices as we need to integrate P&P into the Ebay price so items are sold with 'free P&P'. There is no way to do this automatically.

Tech help/customer service has been good which is a saving grace but we are looking for something else that will upload all products and allow us to automatically add a fee or % to the price feed from Shopify.

HORRIBLE!!! A complete nightmare! I'd give this app ZERO stars if I could. There are MANY glitches with the program. I have a Shopify store and an E Bay store. inkFrog would change my listings on E Bay and put completely wrong information and list it under wrong categories etc. When I would go and revise my listing on E Bay, the next time it automatically relisted it would resort right back to the listing with incorrect information! I couldn't get the app to stop automatically relist my items and no one would respond to my e-mails even after multiple messages and pleas for help. There is no number to call. I contacted eBay out of desperation as I didn't want customers upset that my listings had incorrect information and it was such a nightmare and a problem that they advised me to completely shut down my E bay store and start over so inkFrog would no longer have access to my listings. Even when I revoked access to inkFrog they STILL somehow would keep taking over my listings on E Bay! This app cost me about a month of work having to start my business over! There is no number to call. DO NOT waste your time with this app!

When you get it set up correctly it works like a charm - http://www.hockeystickshop.co.uk

Does exactly what is says! Listing on Ebay is quite a complicated issue and Inkfrog has managed to make it as simple as possible. Congrats!!!