inkFrog for eBay , 453 recensioni

Valutazione complessiva
3,9
Numero di recensioni per livello
  • Il 67% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 20% delle recensioni ha 1 stelle
29 giugno 2020

I really like this app. It does a lot for us; templating, posting, inventory management, etc. It hasn't been a seamless experience, though. We've been in contact with support frequently and they've been very responsive and helpful. Issues have centered around onboarding (sync settings REALLY need to be all configured up front), GTC Cancellation / Re-listing (the tooltips aren't quite accurate), etc. and issues have generally required manual fixing which is tedious and time consuming. It's frustrating to hit the snags but, once resolved, they stay resolved. Aside from the speed-bumps, InkFrog + Shopify really gets a ton of work done. We're overall very pleased with it.

AKC Emporium
Stati Uniti
22 giorni di utilizzo dell’app
27 luglio 2018

I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.

Astro Shoes
Stati Uniti
22 giorni di utilizzo dell’app
20 marzo 2016

Easily pulls defaults and pictures. Saved me a lot of time and frustration.

Eshine Car Care Inc
Canada
14 giorni di utilizzo dell’app
Data modifica: 31 maggio 2022

Okay, I'm HIGHLY annoyed. I wasted over 2 hours setting this horrid app up all for Shopify to tell me that I am now allowed to manage and add my products that I am dropshipping to EBay. Guess I'll just have to add them manually and do it all without an app. If you're dropshipping DO NOT download and use this app. It's a huge waste of time. I don't recommend this in the slightest. Thanks for wasting my already minimal time.

Retro Street Wares
Stati Uniti
20 giorni di utilizzo dell’app
inkFrog, Inc ha risposto 18 agosto 2022

Hello, we apologize for the inconvenience. The app is now available for install.

Data modifica: 8 marzo 2019

Like any software, there is a learning curve and this one is not any different. It will do what you want and more. Syncing was quick & easy including photos, variants, & pricing. If your listings are not eBay compliant that will be an issue. If you have a lot of variants you may be limited to the number of listings until you receive approval from eBay to add more listings. But Inkfrog lets you know your listing status. It will fill your inventory automatically, shipping is a snap with all orders coming to your store at Shopify plus all messages come directly to the email address you use for Shopify. Inkfrog fully integrates with eBay in almost all cases. Any changes in your Shopify store listings can be uploaded separately to your eBay listing...a great feature. Inkfrog support is excellent and you can schedule a meeting with one of their gurus to walk you through the program. I encourage you to do this...it will help you get up and running quicker. eBay can be a hassle but the sales are there waiting for you. We had 52 orders for our first 2 weeks. IF you want to sell on eBay this is the app to use. It has all the bells and whistles to integrate your store and eBay.

ValueBeltsPlus
Stati Uniti
20 giorni di utilizzo dell’app
inkFrog, Inc ha risposto 11 marzo 2019

Thank you so much for taking the time to leave us this amazing review! :)

I'll pass your comments along to our support team and we agree, schedule a meeting with a member of our team and we'll have you up and listing to eBay in no time! Feel free to contact us at anytime at help@inkFrog.com or schedule a meeting here https://calendly.com/inkfrog/inkfrog-account-assistance

Thanks again!

27 dicembre 2018

Love. This. App!
We use Shopify and cross promote to Ebay. It was working ok until Shopify (or Ebay?) changed their app. We could no longer edit our listings on Ebay and worse.... we lost the ability to offer "Best Offer" on our items. THAT WAS HUGE!
I contacted support and their was no fix, that is until Sheryl wrote and told me about Ink Frog. Problem solved. I can edit and we can use the "Best Offer" feature on Ebay. The app is easy, it's comprehensive, data transfers easily between Ebay and Shopify, We can use the app for shipping, messages, listings, etc. No problems.
Support is outstanding too. Set up is a bit confusing, but support is available as well as tutorials. (I didn't take advantage of the tutorials and directions and messed up syncing, support had me up and running again in no time.
Sheryl also stayed with me all the way and between her and the support staff, I couldn't ask for better hand holding.
GET THIS APP if you use Buy It Now with Best Offer on Ebay.

Dovetails llc
Stati Uniti
20 giorni di utilizzo dell’app
5 giugno 2017

Great App......recommend...xxxx

Xoutlet
Regno Unito
19 giorni di utilizzo dell’app
22 maggio 2016

Great product & customer service!

Texologist
Regno Unito
18 giorni di utilizzo dell’app
17 agosto 2020

If there is any issue that actually requires them working on (you'll encounter many such issues)
They will just ignore you, close their eyes, plug their ears and wait until the problem (you) will go away.

Veld Dynamic Audio
Paesi Bassi
18 giorni di utilizzo dell’app
6 maggio 2023

After a few mishaps, mostly on my part, it finally clicked in but not without the help of Ink Frogs customer care associates who were very patient, explained each step to where I understood. I am very appreciated for the help they shown me. I highly recommend Ink Frog, the App is very helpful when selling on eBay

Styling4ever
Stati Uniti
18 giorni di utilizzo dell’app
inkFrog, Inc ha risposto 8 maggio 2023

Thank you for taking the time to share your feedback and leaving us such a positive review! We are thrilled to hear that our customer care associates were able to assist you effectively and patiently throughout the process.

Your recommendation means a lot to us. We designed the inkFrog App to be a valuable tool for eBay sellers, and it's fantastic to know that you find it helpful in your selling endeavors.

Thank you once again for your kind words and for choosing inkFrog!