Valutazione complessiva
3,9
Numero di recensioni per livello
  • Il 57% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 9% delle recensioni ha 2 stelle
  • Il 22% delle recensioni ha 1 stelle
28 marzo 2024

Our new business is proving to be so much easier thanks to Inkthreadable. First thing, their shopify App is super super easy to use and fully functional for our shopify store. The design aspect of the App is super easy to use. The mock ups they provide you with are okay but in reality are no worse than any of the other POD companies we have used. My experience in terms of customer service is that they are fabulously responsive whether it be email or online chat. I had an issue at the start of working with them that we could not call them, but as our business relationship with inkthreadable has developed I have complete confidence that Amy and her team can deal with all possible problems. The team have regularly saved me from embarrassment with my customers after fixing problems that have happened because I forgot to do something. I cant really find fault Inkthreadable - 100% recommend them.

Russell Brand Store
Regno Unito
4 mesi di utilizzo dell’app
24 gennaio 2024

I have to say, very impressed with the way Inktreadable does their business. Easy to upload designs, clothing quality is great. Delivery is very simple. My only gripe was the packaging. It could be a bit better experience from an end user POV, all items were together in one bag. Otherwise they would be getting a 5 star review from us at Ministry of Breaks

Ministry of Breaks
Regno Unito
4 mesi di utilizzo dell’app
8 dicembre 2023

The quality of products ordered so far is good. Most sweatshirts though have annoying little stickers stuck to the fleece lining which doesn’t create a good impression for customers. I’m finding the 5 working day shipment timescale to be more like 5-7 working days. It is likely due to the Christmas lead up but delays aren’t communicated, which is poor customer service in my view.

Little Leopard
Regno Unito
3 mesi di utilizzo dell’app
Data modifica: 1 gennaio 2020

Really warm, friendly service with a sleek chat interface. They have only gotten better with time, and I have every confidence this will continue. Their environmental policy and ethics seem to be unparalleled among print-on-demand services on Shopify. They carry quality cotton products that I can't find anywhere else. While product creation can be slow and there are sometimes print issues, this doesn't seem that different from anywhere else. Products with print mishaps go to charity rather than to waste. Recommended.

The Planet Patron
Stati Uniti
Oltre 4 anni di utilizzo dell’app
8 aprile 2019

Ok in the start, but so many things wrong now. Integration doesn't fullfill the orders. In most cases they have the items in stock. Some mockup images are low in quality.

Spey Brothers
Finlandia
Oltre 4 anni di utilizzo dell’app
Inkthreadable ha risposto 9 aprile 2019

Hello!

The bug where orders were not being marked as fulfilled on Shopify when shipped by Inkthreadable was fixed some time ago, and we haven't had any further reports of this issue since. If you're still experiencing your orders not being fulfilled automatically, please could you reach out to our support team with more information?

Your review mentions that there are a lot of problems with the app, so if you could contact our team with any other issues you're experiencing then we'll look into those for you — we haven't had any reports from other users of any bugs, so it would be very helpful if you could report these for us asap.

We hold a limited number of products in stock, but the vast majority of the products in our catalogue are ordered on a next-day basis when an order is placed since we operate an on-demand business model. This means we rely on our suppliers to keep the products they offer in stock, and where possible we have multiple suppliers for the same product.

The mockup generator is a tool provided free of charge for all customers, but you're under no obligation to use it for any products printed by Inkthreadable. If you'd prefer, you can use alternative sources for mockups if you're looking for a different quality of mockup.

A member of our team will reach out to you to see if we can discuss the issues you've mentioned, including anything you didn't mention in your review.

17 novembre 2020

Service is excellent, app is easy to use, although tend yo use the Head to the website button as it seems easier sometimes.
Times were slower during initial lockdown, but communication was good and so I could inform my customers. Delays were inevitable and most customers are understanding as we're all in the same boat.
End customers are very happy with the quality.

IBLI
Regno Unito
Circa 4 anni di utilizzo dell’app
Data modifica: 23 febbraio 2022

I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you

wwwomb
Canada
Quasi 4 anni di utilizzo dell’app
4 gennaio 2022

The started off well but terrible over the Christmas period, caused my store terrible damage with poor reviews, followed by no attempt to make up for it but to send you an empty sorry message. I still got orders in production placed in early December. Customers waiting for Christmas presents in early Jan. So you can imagine the effect that has on Amazon or Etsy store reviews. Stay clear is my advice.

One Stop Hip Hop UK
Regno Unito
Oltre 3 anni di utilizzo dell’app
24 ottobre 2016

Brilliant, finally a dropshipper in the UK! Our test purchase arrived within 5 working days, and the rest did too! Easy to use, easy to customise products. Very very happy.

Zatimpex
Regno Unito
Oltre 3 anni di utilizzo dell’app
2 settembre 2019

The Selection and quality control of these guys is incredible.
Their application is so easy to use and I certainly will recommend to anyone who is looking for something intuitive.
The people behind the company is even much better - you know someone will always reply when you have a query .

Their ethical and sustainability policy is also one of their biggest strength and unique factor.

My customers love all my products because Inkthreadable puts great attention towards high quality print and garment.

CoolAfricanMerch
Regno Unito
Oltre 3 anni di utilizzo dell’app