Algemene beoordeling
3,9
Cijfers per recensieniveau
  • 57% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 9% recensies zijn 2 sterren
  • 22% recensies zijn 1 sterren
Bewerkt 23 februari 2022

I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you

wwwomb
Canada
Bijna 4 jaar gebruiken de app
4 januari 2022

The started off well but terrible over the Christmas period, caused my store terrible damage with poor reviews, followed by no attempt to make up for it but to send you an empty sorry message. I still got orders in production placed in early December. Customers waiting for Christmas presents in early Jan. So you can imagine the effect that has on Amazon or Etsy store reviews. Stay clear is my advice.

One Stop Hip Hop UK
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
24 oktober 2016

Brilliant, finally a dropshipper in the UK! Our test purchase arrived within 5 working days, and the rest did too! Easy to use, easy to customise products. Very very happy.

Zatimpex
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
2 september 2019

The Selection and quality control of these guys is incredible.
Their application is so easy to use and I certainly will recommend to anyone who is looking for something intuitive.
The people behind the company is even much better - you know someone will always reply when you have a query .

Their ethical and sustainability policy is also one of their biggest strength and unique factor.

My customers love all my products because Inkthreadable puts great attention towards high quality print and garment.

CoolAfricanMerch
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
15 december 2017

I wish I could give the company zero stars. They were a nightmare to deal with. Their shipping times are never on time and they always give the same reasons about delays. I really wanted to go with Inkthreadable as they are in the UK, but I have unhappy customers and have undergone a lot of stress chasing after them when their shipping times are massively late. I do not recommend them.

Rocky The Traveller
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
22 augustus 2018

sind it since 6 months and all is top.

Veganpowershop
Oostenrijk
Ongeveer 3 jaar gebruiken de app
Bewerkt 26 maart 2019

Inkthreadable has been the best choice for my business: the quality of their prints is excellent and the turnaround times aren’t too long (usually 2-3 business days). They’re also EU based, which reduced delivery times for my customers.

One other thing that amazed me was their customer service. The founders, Alex & Amy, have built a wonderful business with a great team that’s always there to help you. If you have a question or a problem, they’re easily reached via email or live chat. We all know sometimes things just don’t go as planned. Having an incredibly helpful & friendly customer service team who go out of their way to resolve the issue and help you out, is invaluable!

Really glad I found Inkthreadable and can’t wait to grow my business further with them!

tl;dr:
- European based
- Excellent print quality
- Great turnaround times (usually 2-3 business days)
- Easy to use app that integrates well with Shopify
- Amazing customer service

A Book of Words
België
Ongeveer 3 jaar gebruiken de app
Inkthreadable heeft geantwoord 9 april 2019

Hello!

Thank you for such a lovely review. Our team works hard to provide the level of service we can be proud of, and it's great to see these efforts paying off for the customer's that trust us with their brand.

If you have any suggestions for improvement then please get in touch with our support team to let us know!

21 mei 2020

We've used Inkthreadable (a lot more than we expected to) since launching our brand. The app and UI is clean and fairly easy to navigate, although I would request a bit more clarity for the payment requirements etc, as that's a bt of a mindfield. That being said, the Inkthreadable teams support has been excellent and really makes them standout. Things have gone wrong, and issues have been flagged, but the team have identified and rectified our points, sending out replacement products when needed, FOC to us, which is all we can ask for the moment. Long term, it would be good to have some QA level back and forth, but understand that is difficult whilst ensuring rapid delivery as we require.
The quality of products on offer is excellent, we chose to stay clear of the cheapest options for most product and this paid off, the quality is great and selection is unparamount in UK POD services. Add to that environmentally aware packaging and a good notifications system for fulfilment, and we're happy!
Keep it up team, thanks for all the support!

postscript.af
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
23 februari 2022

Been working with Inkthreadable for 3-4 years now and can honestly say they're the best POD company around. The print quality is great, the integration is seamless and the customer service is properly amazing. People are always on hand to answer any questions or fix any issues and they're really up front with accurate lead times or changes to products etc. With other PODs if feels like you're being fobbed off or talking to a robot but with Inkthreadable you know you're being supported by actual people who care. Can't recommend Inkthreadable enough!

crudelydrawn
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
7 maart 2023

So far so good! A number of samples ordered and very impressed with the quality and the turnaround speed. Customer orders have been received well and they love the eco packaging. Nothing negative to say and customer service is always very welcoming, helpful and a pleasure to communicate with.

MARCHAdventureApparel
Verenigd Koninkrijk
29 dagen gebruiken de app
Inkthreadable heeft geantwoord 8 maart 2023

Thank you so much for taking the time to leave a review, we really appreciate it!