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The started off well but terrible over the Christmas period, caused my store terrible damage with poor reviews, followed by no attempt to make up for it but to send you an empty sorry message. I still got orders in production placed in early December. Customers waiting for Christmas presents in early Jan. So you can imagine the effect that has on Amazon or Etsy store reviews. Stay clear is my advice.
Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season!
We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year.
All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products.
Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!
I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.
Thank you for your review! It's great hearing the app is easy to use, though if you have any ideas for improvement please let us know.
I wish I could give the company zero stars. They were a nightmare to deal with. Their shipping times are never on time and they always give the same reasons about delays. I really wanted to go with Inkthreadable as they are in the UK, but I have unhappy customers and have undergone a lot of stress chasing after them when their shipping times are massively late. I do not recommend them.
Excellent quality t-shirts and amazingly fast customer service. Had no issues at all and help me out with every query I have. Quality of t-shirts and printing is also excellent.
Amazing company, produced all my mugs for my business over the holiday, period, i highly recommend this company. I have also purchased items for my wife and can tell you first hand the quality is great.
Thank you so much for taking the time to leave a review, we really appreciate it!
Really like this app, it's very versatile and allows you to keep your account updated. , I like Inkthreadable and I like what they do, which is produce some 250+ POD products by a family run company that I'm happy to trust with products that are going to one of our customers. They are a British Company making British products for designers etc to put their prints on, and it is an excellent range of products too. I think we will be with Inkthreadable for the foreseeable.
There are several layers of membership including a free account and the help and support that I've received so far has been excellent.
It's nice to supply British products because it's supporting the economy & the only shipping that we need to consider is when shipping our brand worldwide, and it is good not to have to import things that we can in fact produce I'm this country unlike some 6 week wait drop shippers waiting for their goods to clear whilst their customers get annoyed? No thanks and we don't have to think about that, nor not charging UK postage.
I will update this review regularly so that it isn't out of date. It's our go to app having support that is relevent to the UK economy. Can i add that Inkthreadable also have chat rooms and those themselves are a great place for information and ideas plus they're a good place for start-ups to learn. There is plenty of support information from all the different print styles to PNG file formats and the correct ppi to use, plus anything else you probably want to know, and it's good to feel that your business is just has important to Inkthreadable as anyone elses. FlippyNell
Thank you so much for taking the time to leave a review, we really appreciate it!
Worst dropshipping service ever. Every now and then they are printing 1 t-shirt for 2-3 weeks. Support is always responding with a bs about quality control fail. If you value your clients time, then don't bother installing this app. And I've used them for more than a year, so this is a constant problem. There are plenty of dropshipping services that are much much better.
Service is excellent, app is easy to use, although tend yo use the Head to the website button as it seems easier sometimes.
Times were slower during initial lockdown, but communication was good and so I could inform my customers. Delays were inevitable and most customers are understanding as we're all in the same boat.
End customers are very happy with the quality.
Where do i start with Inkthreadable? I run Two businesses and use Inkthreadable for both. The staff are always friendly and helpful. I've used other printing services and this one is by far the quickest for shipping. Usually have the item shipped within the week maximum. Only twice has it taken longer. You won't find better quality prints from another dropshipping service. Keep up the good Work, Alex, Liam and the rest! :)