Inkthreadable: Print on Demand , 82 則評價

I wish I could give the company zero stars. They were a nightmare to deal with. Their shipping times are never on time and they always give the same reasons about delays. I really wanted to go with Inkthreadable as they are in the UK, but I have unhappy customers and have undergone a lot of stress chasing after them when their shipping times are massively late. I do not recommend them.

sind it since 6 months and all is top.

Inkthreadable has been the best choice for my business: the quality of their prints is excellent and the turnaround times aren’t too long (usually 2-3 business days). They’re also EU based, which reduced delivery times for my customers.

One other thing that amazed me was their customer service. The founders, Alex & Amy, have built a wonderful business with a great team that’s always there to help you. If you have a question or a problem, they’re easily reached via email or live chat. We all know sometimes things just don’t go as planned. Having an incredibly helpful & friendly customer service team who go out of their way to resolve the issue and help you out, is invaluable!

Really glad I found Inkthreadable and can’t wait to grow my business further with them!

tl;dr:
- European based
- Excellent print quality
- Great turnaround times (usually 2-3 business days)
- Easy to use app that integrates well with Shopify
- Amazing customer service

We've used Inkthreadable (a lot more than we expected to) since launching our brand. The app and UI is clean and fairly easy to navigate, although I would request a bit more clarity for the payment requirements etc, as that's a bt of a mindfield. That being said, the Inkthreadable teams support has been excellent and really makes them standout. Things have gone wrong, and issues have been flagged, but the team have identified and rectified our points, sending out replacement products when needed, FOC to us, which is all we can ask for the moment. Long term, it would be good to have some QA level back and forth, but understand that is difficult whilst ensuring rapid delivery as we require.
The quality of products on offer is excellent, we chose to stay clear of the cheapest options for most product and this paid off, the quality is great and selection is unparamount in UK POD services. Add to that environmentally aware packaging and a good notifications system for fulfilment, and we're happy!
Keep it up team, thanks for all the support!

Been working with Inkthreadable for 3-4 years now and can honestly say they're the best POD company around. The print quality is great, the integration is seamless and the customer service is properly amazing. People are always on hand to answer any questions or fix any issues and they're really up front with accurate lead times or changes to products etc. With other PODs if feels like you're being fobbed off or talking to a robot but with Inkthreadable you know you're being supported by actual people who care. Can't recommend Inkthreadable enough!

Impeccable customer service - super friendly, quick, and efficient. They provide an amazing service and listen to their customers/clients needs and implement plans to introduce new features and products. The only time mistakes - misprints or delays have happened is during holiday periods and the team has been fantastic at remedying issues quickly and keeping me informed about progress.

Great print on demand company. Seamless integration, helpful support and great variety of products to choose from. Wide organic range. Highly recommended.

My store onlychillvibes.com has been using Inkthreadable since its inception and it has done nearly everything (expanded below) perfectly. Here's a overview.

Product selection : true it is currently the best in Europe, but there can always be
more products and product options.

Printing quality : we use Continental Clothing Earth Positive (50% cotton/ 50%
tencel) for our apparel and both the hoodies and tees have
come out better than expected.

Digital mockups : Could use a lot of improvement!

Production Time : One word that would describe it, would be patchy. Sometimes
the delivery has been within 3 working days. Other more
frequent times it can get up to 10 working days (within the UK).

App : Not the most user-friendly but isn't that complicated.

Payment : Works well.

Customer service : Excellent and friendly staff, however, I have had some
circumstances when they have not informed me of certain
issues with orders.
_________________

Overall : Inkthreadable is a good service. Now, there are certain
improvements and other add-ons I would love to see (e.g.
branded packing inserts) that would increase the services
value. 8/10.

I really did not want to have to write this review. I have been using Inkthreadable since September and have tried really really hard to make things work. I have had problems with sizing of clothing, print turnaround times, screw ups with printing, screw ups with size of logos, stock issues and communication. At first things seemed to be going well after many many hours of integrating my shop and products into their app and creating over 300 templates for my items. Then they have "updated" their system which has meant that previews and mockups turn out nothing like the end result. Logos were appearing 30% larger than on my preview which is not good enough. After black friday their "3 - 5 working day" turn around has been a minimum of 10 working days and I have had to do loads of chasing to get updates on where orders are. I really did not want to change drop shipping supplier and to be honest haven't found anyone in the UK that integrates with shopify and has the range of items they do. But I cant continue to run a business with the level of incompetency and screw-ups Inkthreadable have. Every time I think we are getting there something else goes wrong. Its frankly tiring and very disappointing as I want to support a local UK business. Inkthreadable have to realise they are taking our money and providing a service that is expected to remain at a certain level.

Best print on demand company available! so many great quality garments to choose from! A quick turn around time Too!

https://www.kgmcollective.com/