Inkthreadable: Print on Demand

Our new business is proving to be so much easier thanks to Inkthreadable. First thing, their shopify App is super super easy to use and fully functional for our shopify store. The design aspect of the App is super easy to use. The mock ups they provide you with are okay but in reality are no worse than any of the other POD companies we have used. My experience in terms of customer service is that they are fabulously responsive whether it be email or online chat. I had an issue at the start of working with them that we could not call them, but as our business relationship with inkthreadable has developed I have complete confidence that Amy and her team can deal with all possible problems. The team have regularly saved me from embarrassment with my customers after fixing problems that have happened because I forgot to do something. I cant really find fault Inkthreadable - 100% recommend them.

I have to say, very impressed with the way Inktreadable does their business. Easy to upload designs, clothing quality is great. Delivery is very simple. My only gripe was the packaging. It could be a bit better experience from an end user POV, all items were together in one bag. Otherwise they would be getting a 5 star review from us at Ministry of Breaks

The quality of products ordered so far is good. Most sweatshirts though have annoying little stickers stuck to the fleece lining which doesn’t create a good impression for customers. I’m finding the 5 working day shipment timescale to be more like 5-7 working days. It is likely due to the Christmas lead up but delays aren’t communicated, which is poor customer service in my view.

Really warm, friendly service with a sleek chat interface. They have only gotten better with time, and I have every confidence this will continue. Their environmental policy and ethics seem to be unparalleled among print-on-demand services on Shopify. They carry quality cotton products that I can't find anywhere else. While product creation can be slow and there are sometimes print issues, this doesn't seem that different from anywhere else. Products with print mishaps go to charity rather than to waste. Recommended.

I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you