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Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
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Great quick help & resolution with a human! Would highly recommend.
SCAMMERS! This app will slow down your page causing conflict in product pages, checkout, add unwanted codes and java scripts that raises your INP levels, no form of contact no support email, STAY AWAY!
Hi there,
We’re sorry to hear about your experience and understand your concern.
Upon checking on your case, we noticed your account was never connected and no widget was ever published. That means our app did not add any code to your storefront. After uninstall, we also have no access or ability to remove or modify anything on your store.
Upon further checking, to ensure full accuracy, our team also reviewed your current store and found that the scripts in question are likely coming from another app, as explained in our previous response, not from our app.
We’ve also sent you a detailed explanation via email. Please kindly check your inbox (and spam folder), as it outlines everything step by step and should help clarify the situation.
If you have any further questions or would like us to review anything specific, we’re here to help.
Thank you.
Julie fixed our problem in a swift manner and the support system was good.
Excellent customer support and great app. Had to work at it a bit to get it set up properly after I missed a step. Ricky took care of us though with screenshots walking us through how to fix it. Love the app so far.
Très bonne application, merci à Ricky qui m'a aidé sur mon problème d'affichage. Très courtois et rapide !
very fast chat support
Julie for Socialwidget helped me with everything highly reccomended, thanks for you help 5 stars....
Shoddy, frequently disconnects
Hi there,
We’re truly sorry for how frustrating this experience has been, and we completely understand how disappointing it must have felt. Running into issues like this can be incredibly discouraging, especially when you’re just trying to get things working, and we sincerely apologize for the time and effort this has cost you.
We’ve sent you a detailed update via email explaining what’s been happening, and we kindly ask you to check your inbox (and spam folder, just in case). We genuinely want to make sure you have all the information and support you need.
To share a bit more context here: the disconnections you encountered are related to authentication token expirations from a third-party API. These can occur for reasons outside of our direct control, such as security updates, API limitations, or unexpected token resets. Unfortunately, this tends to happen more often with Personal accounts, which are inherently less stable when connected through these APIs.
We know that explanations don’t erase the frustration you experienced, and we’re truly sorry you had to go through this. Please reply to our email, our team is ready and eager to help you move forward and find the best possible solution for your account.
Thank you for giving us the opportunity to support you.
Kind regards,
SocialWidget team
Julie was super helpful and explained everything clearly.. great support!
Instagramフィードの表示がうまくいかず困っていましたが、サポートの方がとても迅速かつ丁寧に対応してくださり、無事に解決することができました。
原因の特定から修正までスムーズに進めていただき、こちらの理解が追いつかない部分も分かりやすく説明していただけたので、とても安心感がありました。
アプリ自体もシンプルで使いやすく、デザインもストアに自然に馴染むので、とても満足しています。
サポート体制がしっかりしているので、初めての方でも安心して導入できると思います。
この度はありがとうございました。
こんにちはディードゥーダー管理者、
再びSocialheadチームのレイチェル。
まず、貴重なレビューをありがとうございました。
私たちのアプリを使用し、私たちのサポートを愛するときのあなたの経験についてのフィードバックとコメントに本当に感謝しています。
さらにサポートが必要な場合は、ライブチャットでお知らせいただくか、support@socialhead.ioまでメールでお問い合わせください。
さらに、Socialheadのすべてのアプリを使用して、ソーシャルネットワークでビジネスを行うのに役立つすべての有用な情報に関するブログを作成しています。
詳細については、https：//socialhead.io/category/shopify/を参照してください。
よろしくお願いします！
レイチェル
Socialwidget-Instagramフィード、ストーリー、TikTok
