Socialwidget ‑ Instagram Feed
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Tha app is pretty solid with some really good plans, the support is pretty kind and helpful, s/o Ocean for helping me change my heading.
Hi Hoods admin,
Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review and feedback. Hopefully, SocialWidget will have more chances to assist you and earn you consideration with the review.
Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support!
Once again, thank you for trusting our app.
In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ocean
Socialwidget by OneCommerce
Very nice app, user-friendly and easy to customize even in desktop and mobile depending on how you want your instagram feed to be showed up.
There are two things that are limited:
1/ The heading settings are only in one language, so for instance if you set it up in French, il will not be translated in english if your store is switched in english version by a client for instance.
2/ The possibility to tag the product is great but you need to do it manually every day once your instgram feed is synchronized with the app. It is not a big deal as it is very fast to do but it is not automatic!
Otherwise, the support team is great and very reactive.
Hi JOIAH admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
The link to my instagram had stopped working so I jumped onto the app to try and fix this. I kept sending me an error message when I tried to reconnect my instagram account. While I was trying to fix this a service agent popped up in the messenger box and noticed that there was a problem without me having to ask for help. She helped rectify the problem and also helped me with coding to get the colours correct for my website. VERY quick and helpful. Great when you are a small business with not one else to help you!
Hi Lisse store admin,
I am Rachel from Customer Support of Socialwidget. Thank you so much for reaching out to us and for your precious review
We are trying our best to improve our app better. While you are using our app, if you have any concerns, please don't be hesitate to contact us
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/
Warmest Regards,
Rachel
Great App, best I have found yet. :) If they add the function of displaying only those photos that are related to a given product, the app will be perfect. Good job Socialhead!
Dear Mesini,
Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app.
We hope to bring the best experience for users.
If you have further concern, please feel free to contact us, we are glad to help you.
Have a nice day.
Best Regards,
Annie
Seems easy to use so far! It was easy to connect to my Instagram feed. Time will tell if it remains easy to use
Hi Indies Down Under store admin,
Here's Annie from Customer Support of Socialhead team. Thank you so much for your feedback and for choosing our app.
We are working hard everyday to bring you the best experience. If you need any further help while using our app, please don't be hesitate to contact to us.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/
Warmest Regards,
Annie
it is a good app, and rachel was helpful to assist me in editing my page the way i wanted to. thank u so much for your assistance.
Hi Casa De'Amor Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
very happy with the service and response from the team tracie.. she solved my query.. however i would have liked to see the Instagram product tagging option to be visible on Instagram app also
Hi The Decor Circle store admin,
I am Tracie from Customer Support of Socialwidget. Thank you so much for reaching out to us and for your precious review
We are trying our best to improve our app better. While you are using our app, if you have any concern, please dont be hesitate to contact us
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/
Warmest Regards,
Tracie
Excellent customer support! Suddenly, the feeds didn't show up, but the support team found out the reasons and put them back up in no time!
Hi BUYERS CREATE store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
I am still learning how this app works. I hope it will help drive traffic to the different platform.
Hi Ruby's Perfect Jewelry Pieces store admin,
Here is Vicky from Socialwidget
First of all, I sincerely thank you for your review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Vicky
Great app, and simple to install & use. There are times where IG may change settings or the feed gets interrupted, but a simple request to support always gets things patched up. Thanks, Socialhead!
Hi Charmed Asheville store admin,
This is Rachel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/
Best Regards,
Rachel