Socialwidget ‑ Instagram Feed
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The app in itself should allow tagging more than 3 items for the middle plan and show the product on the same page as the tagged IG photo (and not a link that needs to be open). Ocean's customer service, on the other hand, is 10 out of 5 stars. She has been incredibly helpful, kind, and professional. Her service has made me stay and persist with the app.
Hi MVE BOUTIQUE admin,
Here is Ocean again from SocialWidget App.
We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service.
Also I highly recommend you to check our blog for latest news regarding not only SocialWidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
Last but not least, I have emailed you about your experience with us, hope you would spend some time to check it. Other than that, If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Cheers,
Ocean
SocialWidget by OneCommerce
Socialwidgetとはベトナムのソフトウェア開発会社「Socialhead」が提供するInstagramのチャネル作成アプリです。
Instagramの投稿を管理し、コードを使わずにShopifyやWebサイトに掲載することができます。 Socialwidgetを活用すると、新作商品の投稿や自社ブランドのファンが投稿した内容をShopifyに掲載することができ、Instagramの集客と商品の信頼性を獲得します。
こんにちは S.life 管理者、
Socialheadチームのレイチェルです。
まず第一に、私はあなたの貴重なレビューに心から感謝します。
あなたの意見は私たちの最大の資産です。あなたは私たちがより成長し、より良い顧客体験をもたらす理由です。
使用時間中にご不便をおかけしましたら、お気軽にご相談ください！
もう一度、私たちのアプリを信頼していただきありがとうございます。
さらに、Socialheadのすべてのアプリを使用して、ソーシャルネットワークでビジネスを行うのに役立つすべての有用な情報に関するブログを作成しています。
詳細については、https：//socialhead.io/blog/を参照してください。
よろしくお願いします！
レイチェル
Just installed and so far so good. Quite simple to use and different layouts available. Don't give 5 stars cause they have one of these "we will reply soon" help chat, which I find a bit useless and annoying but hey... it's free!
Hi Gingham Palace store admin,
Here is Vicky from Socialwidget Team
First of all, we are extremely sorry for any inconvenience you experienced.
Currently, for some objective reasons, we still keep the chatbot active.
I understand this has brought a disappointing experience to you, more than anyone we deeply regret it. If possible, our team will assign a dedicated supporter to you to better assist you.
Thank you for using the Socialwidget app.
Best Regards,
Integrated the feed to give my users more flexibility while interacting with my social feeds. Customer service is extremely helpful and efficient!
Hi there,
It's Felix again from Socialhead team and thank your for your kind words.
Your idea about the feature that can help you to re-direct the visitors to other pages you want when they click on the Instagram icon in the pop-up by adjusting the URL in the app is great. However, as I explained, our main function is to display the media posts on the store front at the best quality so we will need time to consider the possibility of your suggestion.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Felix
Socialwidget - Instagram Feed, Story & TikTok
I tried the app. Customer service Windy is great and helpful. But you have to upgrade the plan to remove the watermark. Overall it's a nice app. Thanks
Hi redcheekstyle store admin,
This is Windy from Socialhead Team
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards !
Windy
Easy to use, and affordable compared to some apps that offer this. Liking it so far. Looking forward to using this on my site more.
Hi Aubrey Masen Boutique Store Admin,
This is Rachel from Socialhead Team.
First of all, I sincerely thank you for your valuable review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Rachel
I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.
Hi Bahaar Fashions Admin,
This is Rachel from Socialhead Team.
Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/
Regards,
Rachel
Socialwidget - Instagram Feed, Story & TikTok