レビュー (985)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2021年8月11日

Very nice support by chat! They are friendly, helping well and doing things fast. Thankyou for helping me this morning!

Thé Rose NL
オランダ
アプリの使用期間:6ヶ月
OneCommerceが返信しました 2021年8月11日

Hi Thé Rose NL Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous and valuable review!

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

2021年8月18日

Great service! Every time I encountered a problem, the customer service was happy to help me. Recommended!!!

laclayfigurine
中国
アプリの使用期間:6ヶ月
OneCommerceが返信しました 2021年8月18日

Hi Laclayfigurine Admin,

Here is Rachel from Socialhead Team.

First of all, I sincerely thank you for your generous and valuable review.

You are the reason for us to grow more and bring a better customer experience.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

2022年4月2日

I was able to figure out most of it on my own - it's intuitive. But, when I had a question, their support team was phenomenal and they even offered to help well beyond the help I had asked for.

Maisha Learning
ケニア
アプリの使用期間:6ヶ月
OneCommerceが返信しました 2022年4月2日

Hello Maisha Learning admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialwidget - Instagram Feed, Story & TikTok

2021年1月29日

Great app! It's simple and fast. Customer service is responsive and helped me solve a problem I had.

GENNY.PI Gioielli
イタリア
アプリの使用期間:6ヶ月
OneCommerceが返信しました 2021年1月31日

Hi GENNY.PI Gioielli Shop,

Here is Annie from Socialshop Team.

I'm really grateful for your review.

Your compliments are our most valuable asset. Thank you again for giving us the opportunity to serve you.

In using time, if you need any further information, please feel free to contact our support team.

Warmest Regards,
Annie

2022年2月25日

Felix with customer support went above and beyond for me, from explaining in detail what I need to do, sending screen shots, and even making recommendations for my theme! Best customer support EVER!

Bad Addiction Boutique
アメリカ合衆国
アプリの使用期間:6ヶ月
OneCommerceが返信しました 2022年2月28日

Hi Bad Addiction Boutique Admin,

Felix here from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialwidget - Instagram Feed, Story & TikTok

2021年7月6日

Had some problems and contacted the customer support, it was immediately resolved. The support is 10/10!!!

🎀pinkbabygirldoll🎀
シンガポール
アプリの使用期間:5ヶ月
OneCommerceが返信しました 2021年7月6日

Hi 🎀pinkbabygirldoll🎀 store admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your lovely review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

編集日:2021年4月22日

This app is so easy to use and I love the options you have to style your feed in desktop and mobile mode. Customer Service is always great - they have super helpful with any questions or issues! Very happy!

Embroidery and Sage
アメリカ合衆国
アプリの使用期間:5ヶ月
OneCommerceが返信しました 2021年2月2日

Hi Embroidery and Sage store admin,

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Best Regards !

Vicky

2021年7月20日

very good support, loads fast, and has an in app add to cart button. I can't think of any other better app than this

Melanin Matters
シンガポール
アプリの使用期間:5ヶ月
OneCommerceが返信しました 2021年7月20日

Hi Melanin Matters Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

2023年3月22日

トラブルがあった際に、昼夜問わず対応してくださり、すぐに解決しました。ありがとうございました。
日本語版があればなおよいのですが、どうにか使えています。
日本語版のリリースを期待します。よろしくお願いします。

TIMELESS COMFORT
日本
アプリの使用期間:5ヶ月
OneCommerceが返信しました 2023年3月23日

やあ TIMELESS COMFORT、

Socialwidget チームの Rachel です。

私たちと素晴らしい時間を過ごしたことをうれしく思います。また、私たちのアプリとサポート サービスに関する貴重なフィードバックに感謝します。

また、Socialwidget だけでなく、主要な e コマース ソリューション プラットフォームである他の OneCommerce アプリケーションに関する最新ニュースについては、https://onecommerce.io/blog/ のブログを確認することを強くお勧めします。

さらに質問がある場合は、ライブチャットでお気軽にお問い合わせいただくか、support@socialhead.io までメールでお問い合わせください。

乾杯、
Rachel
OneCommerce管理者によるソーシャルウィジェット、

2021年7月25日

Great app, great customization and excellent staff very helpful and attentive!
The only instafeed app you will ever need.

Vividskin Australia
オーストラリア
アプリの使用期間:5ヶ月
OneCommerceが返信しました 2021年7月25日

Hi Vividskin Australia Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you so much for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel