Socialwidget ‑ Instagram Feed

Hi Sydoni Skincare and Beauty store admin,

Here's Annie from Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Warmest Regards !
Annie

Hello Oh Hey Grace admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialwidget - Instagram Feed, Story & TikTok

Hi CandlesCo Australia admin,

Here's Harper from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Harper
Socialwidget - Instagram Feed, Story & TikTok

Hi PAYASWIMWEAR admin,

Here is Rachel again from Socialwidget.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Rachel
Socialwidget by OneCommerce

Hi Stay Home Club Admin,

This is Rachel from Socialhead Team.

First and foremost, I want to express my gratitude for your thoughtful evaluation.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

Hi redcheekstyle store admin,
This is Windy from Socialhead Team

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards !
Windy

Hi The London Refinery Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

Hi Aubrey Masen Boutique Store Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

Hi Bahaar Fashions Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

Hi Q by QS team,

This is Rachel from Instagram Feed, Story & TikTok team.

On behalf of the team, we truly appreciate your feedback.

As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement.

Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page).

Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users.

The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations.

More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance.

I am looking forwards to hearing from you.

Rachel
OneCommerce