Instafeed ‑ Instagram Feed
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The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.
This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.
Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.
If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.
Hello Michellia Fine Jewelry,
Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past.
Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time.
We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at support@minttstudio.com.
Thank you,
Instafeed Team
Shit i need do sub and like they page i dont want i need profint not likes and etc shit but any way ir prety good app
Hi,
Thank you for your feedback, we believe we are reviewing the wrong app though as we don't require you to do anything, just enjoy our app. :)
Cheers,
Instafeed Team
Does not work on firefox ??
-> Still not work on my Mac OS 10.15.7 - Firefox 121.0.1 (64 bits).
But good to know it's working elsewhere
Thanks to your answer.
Hello Les Savons d'Olivier, our app is fully compatible with all browsers. We can see that the feed is working on your store on Firefox. Can you please have a look at the email our support team has sent to the store owner email asking for more details? Thank you
I really like this app. Easy to set up and configure. And like others have said, it gives your page new life. My only issue is that it doesn't appear to update when I ad an Instagram post. Am I missing something? Please let me know. Thanks.
Hello excitemz, thank you so much for your review. Instafeed automatically synchronises with Instagram and I can see all your posts there. We will get in touch with you to understand if you are still having any problem.
Thank you!
Not working as it says, Tried everything to connect but it is not letting me to work. No idea where to start
Hi Smurfkids! It seems that you didn't complete the installation of Instafeed. Our team sent you a request to access your store and will help you with that. Please check your email.