総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2019年9月23日

Bad customer service!
Ive used this feed for 12 months no problem.
I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token.
You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!!

As Far as your excuse of a repy!
You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!

Its A Dogs Life
イギリス
アプリの使用期間:11ヶ月
Mintt Studioが返信しました 2019年9月23日

Hello,

Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it.

You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app.

It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid.

If you still want to use our app please contact us directly support@minttstudio.com

Thanks,
Instafeed Team

2023年1月30日

Easy setup! The custom html option is a nice addition for extra customization. I had a problem trying to make some changes and reached out to Mintt via email. I received a quick response and was able to get assistance executing the edits I was trying to make.

On the Patio
アメリカ合衆国
アプリの使用期間:11日
Mintt Studioが返信しました 2023年1月31日

Hi On the Patio, thank you so much for leaving us this 5 star review! We are so glad to hear that you enjoyed our app and the experience with our Support Team. If you ever need assistance again don't hesitate to reach out to us. Best wishes!

2019年4月30日

I just now installed it, so far I am totally loving this! Trusting it will help me to take my business to the next level.

Rickshaw Journey
アメリカ合衆国
アプリの使用期間:11日
2019年9月10日

Loving this app! This is so easy to set up, and works so well. Hope you develop more apps in the future. Keep up the good work!

Celavi Beauty & Cosmetic
アメリカ合衆国
アプリの使用期間:11日
2022年7月22日

Please stop charging our store. We deleted. the app three months ago and I still see the charges each month

Purogenic
カナダ
アプリの使用期間:10ヶ月
Mintt Studioが返信しました 2022年7月22日

Hi Purogenic, charges are done by Shopify and not apps directly. I can see that our app was uninstalled on July 1st. Our team will reach out to you to agree on a refund. Please check your Shopify account email. Thank you!

2020年11月5日

This is exactly what I want for my shopify store, very recommend every to get this. It's must have!

WirelessRetroGames
台湾
アプリの使用期間:11日
Mintt Studioが返信しました 2020年11月5日

Hi WirelessRetroGames! Thank you so much for your feedback and support 👍 we are glad to know that Instafeed was able to cater to your needs!

2021年3月14日

So easy to use, did exactly what we needed it to, and the free plan is perfect for adding some uniqueness to the page. Great app

The Outlet Edge
カナダ
アプリの使用期間:11日
Mintt Studioが返信しました 2021年3月14日

Hi The Outlet Edge! Thank you so much for your review and support, we are glad that you enjoyed Instafeed

編集日:2019年10月21日

Pretty good APP. One thing is that I do have a long delay between posting on my IG and my feed updating in the APP. I presume that this is not a normal behavior because it is very inconvenient to workflow. I have tried logging out, clearing my cache, even a new private browser window to test the update, but no luck so far.

Shamanic Supply
アメリカ合衆国
アプリの使用期間:10ヶ月
Mintt Studioが返信しました 2019年10月22日

Hello Shamanic Supply,

Thank you so much for your review. Please contact us at support@minttstudio.com so we can understand what's happening.

Thanks,
Instafeed Team

2021年3月2日

LITERALLY THE EASIEST SET UP! MAKES YOUR WEBSITE LOOK SOO DOPE! HAS HELPED MY WEBSITE LOOK MORE LEGIT! THANK YOU SO MUCH!

Nighty Nites Co
アメリカ合衆国
アプリの使用期間:11日
Mintt Studioが返信しました 2021年3月3日

Hi Nighty Nites Co! Thank you so much for your feedback and support! We are thrilled to know that you are happy with Instafeed 💪

2017年2月25日

Awesome app, gets the job done. Developer is super responsive to e-mails and even added a feature for us. Thank you!

Astroshadez Com
アメリカ合衆国
アプリの使用期間:11日