Avaliações (6)

Avaliação geral
1,8
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
19 de julho de 2024

There is no customer service for this product. I have submitted tickets, submitted a form on their website, and tried to email but have not received a response. I cannot get the feed to show up on the website despite numerous attempts, browsers, OS...

Derek Douglas Designs
Estados Unidos
5 days usando a aplicação
Editado a 28 de janeiro de 2021

Hello, I checked mailbox after reading your feedback, but I couldn't confirm the information which you mentioned. I tried to log in from clickagency.freshdesk.com/support to see your answers, but I can't. .. How do I know and check your answer again? We run 2 stores and we were able to do what we wanted to do with this app at the 1st store, so we tried downloading at the 2nd store as well, but when I try to download it, It automatecally moved to the existing dashboard I created without any error. I've been waiting for their reply for about two weeks, but I'm in trouble because I have not received your reply ...

イームインターナショナル オンラインショップ
Japão
About 2 months usando a aplicação
Questão respondida por Deploy Digital Ltd 26 de janeiro de 2021

Hello, your ticket was replied to 4 days ago to let you know that our development team had been briefed on the issue and had started looking into it. I did not hear back from you. The issue has now been resolved and we are waiting for your feedback. We would appreciate the removal of your 1* review as it causes long term damage to our business and the success of the application.

Thanks, Jack

1 de abril de 2021

We tried to use this app for my website and gave us lots of errors, I repeatedly try to get support and contact them directly but they never responded. I was looking forward to use an affordable app for our website but too bad that they dont respond or help

Wolves Within
Estados Unidos
6 days usando a aplicação