Algemene beoordeling
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 april 2023

Excellent support. A good support system is very important when choosing an app. Excellent display style when tapping on Instagram posts. I love this app very much.

3 dagen gebruiken de app
Growave heeft geantwoord 18 april 2023

Hi, keycabins and Team,

Thank you so much for your valuable time and for your amazing feedback. We are glad to know that we were able to provide good help. It motivates our team to move forward and improve the quality and service of our app. 🙏🏻

In case you have questions or queries, please feel free to reach out. We are always here to assist you. 🥰

27 januari 2023

Unbelievably unethical and fraudulent business practices. We signed up for the app last year (It was a different logo with a different title). It was $4.99/month, as it is still advertised in the app store. We looked at our bill this month and realized we had been charged $49/month for the last few months! When I chatted with the app developers about this claim they said we upgraded the account to a new level in June and that they can't do anything about it since they cannot access our billing account. We have 2 instagram galleries, why would we have ever upgraded our account? The answer is we did not. It seems this app was acquired and they just put the current users in new plans without any warning or approval. Now we are out $150 dollars for an app that was supposed to be $15 for that same time period.

Verenigde Staten
10 maanden gebruiken de app
Growave heeft geantwoord 18 april 2023

Hi team at SKORDO,

Please accept our apologies for such a negative experience with our app. And I hope that I can change your mind in a better way! 🙏🏻

Please let me note that recently we launched our new interface for the app dashboard and after that, we changed our pricing plan for the Instagram app and now we have only one Pro plan for $4.95.
However, we're not able to change the plan instead of you and we don't have any permission to do that. Since it can be done only by the owner of the store.

I’d love the opportunity to discuss your concerns further with you. I’m hopeful this will give you a chance to share any part of your story that wasn’t told before as well as offer some resolution from our side on how we can help make things right between us. If there are other ways I can help, please let me know!

Thank you again for taking the time out of your day to give us this feedback, we can’t fix the past but you have my personal commitment to improving the situation. Until then, please accept my sincerest apologies on behalf of everyone on the team. 🙏🏻

Head of Support Department

7 juni 2022

I use this app on my storefront to feature an Instagram feed. There was an issue with displaying the feed to which I reached out for support. Alex was my point of contact & communicated with me right away, being able to get the developers to fix the issue. Great communication & support.

Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Growave heeft geantwoord 18 april 2023

Greetings of the day team at Swimline,🤩

You have our sincerest gratitude for leaving us a cosmically cool review. It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.💐🤍

Thanks again and have a magnificent day!

24 juni 2022

The team have been super helpful in making adjustments to the app for me and super quickly. Could not be more impressed!

Verenigd Koninkrijk
6 maanden gebruiken de app
Growave heeft geantwoord 2 juli 2022

Hi team at Cult Mia,

Thank you for taking the time and leaving kind words. Providing the best experience with our app is our main priority. Your warm words truly have melted your hearts. ✨

In case you have questions or queries, please feel free to reach out. We are always here to assist you in a best way. 🥰

13 april 2022

As always, support team from Growave tried their best to solve my problem. I adjusted the size of the Instagram frame to suit my page better. The app is working fine so far. The Instagram purchase link is interesting.
7 maanden gebruiken de app
Growave heeft geantwoord 18 april 2023

We are thanking you from the core of our hearts for investing your time and sharing our feedback team at 🙏🏻🥰.

Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days.

Allow me to thank you once again for a five-star review 🌟 and please feel free to contact us if you have any questions. We are always happy to see you 😍.

21 januari 2021

Great and polite customer service that goes the extra mile with step by step screenshots on what to do! (: Just take note that they don't work on weekends so no one would replying to you until Monday!

So Not Size Zero
Ongeveer 3 jaar gebruiken de app
Growave heeft geantwoord 21 januari 2021

Greetings of the day team at So Not Size Zero,

Allow us to express our earnest and sincerest gratitude to you for taking your time to leave such a magnificent review. 🥰🙏🏻

Thank you for noticing our efforts to deliver excellent and efficient assistance. We constantly try hard, only for our customers. We also admire your ability to see and point to the field which we must improve. We are indebted to you for your support and contribution to our achievement and growth. We assure you that we are putting all forces to have the support 24/7 however we hope that we will succeed to do it more efficiently in the near future. 🤞🏻🥳

Million thanks and hope to see more glorious years ahead of us.

4 februari 2021

We are using the app for a while now and we love it. The customer service is very responsive and helpful if we need any assistance! Highly recommend

The Beauty Crop UK
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
Growave heeft geantwoord 8 februari 2021

Thank you so much for finding the time and leaving such a sweet review! 😍

We are beyond grateful that you chose us to assist you along the journey of The Beauty Corp UK to humankind beautification.

Having a customer like you is a pleasure for us, and your trust helps our team get better and better every day. We too will always try our best to help you grow even more! 😇

8 maart 2021

This application is extremely recommended ! exactly what I have looking for, the support team are very responsive and quickly for any issue.
Absolutely amazing application to be honest!!! This is the best decision I have ever made with Shopify applications

Ongeveer een jaar gebruiken de app
Growave heeft geantwoord 10 maart 2021

Words can not describe how much we are grateful to you for leaving such an insightful review team at KUALA STYLE 🙏🏻❤️,

Know that you brought common gesture to an uncommon level and made our day. We feel so lucky to have you on the list of our beloved customers and we will go above and beyond to meet your expectations and keep the consistency.

Thank you so much for sharing your thoughts, your opinion is very important to us.

I'd like to remind you if you need any assistant we are just one email away 💌😘.

Bewerkt 1 juli 2020

Tattu Kachieva helps me to set up in a bit.
Good service and nice to see on our e commerce
Thank you for your service, erika

Agr. bio Sant'Egle Produzione e vendita prodotti biologici in Toscana Italia
Ongeveer 3 jaar gebruiken de app
3 maart 2021

great customer service! they keep supporting and helping. it looks amazing on our website. we tried serval IG apps and this is by far the best out there!

Sumatra Active
Verenigde Staten
Ongeveer een jaar gebruiken de app
Growave heeft geantwoord 4 maart 2021

Good day, team at Sumatra Active😻,

You have our utmost gratitude and respect for taking your time to share feedback. Every review is very important to us🙏🏻.

It was such a pleasure serving you and we hope that you will give us a chance to support you for many years in the future. It worth noting that the Instagram gallery perfectly suits your amazing store and the layout of the gallery gives the mood that your site delivers.

Please feel free to reach out if you have requests or notes. We are always happy to see you❤️.