レビュー (13)

総合評価
3.6
評価レベルごとの件数
  • 評価の38%は5つ星です
  • 評価の23%は4つ星です
  • 評価の0%は3つ星です
  • 評価の8%は2つ星です
  • 評価の31%は1つ星です
2022年7月27日

I was facing an issue with this app as it was not visible on my website, so I contacted their support team which was very helpful and resolved my issue as soon as possible.

Nuvelon
アメリカ合衆国
アプリの使用期間:2ヶ月
Vital Appsが返信しました 2022年7月27日

Hi,
Thank you for your valuable feedback ! We work hard to meet the expectations of our clients, providing top-class services and support.
We are more than happy to hear we hit the mark for you. We wish to serve you again soon.
Have a great day!

2020年1月21日

I don't like to write bad reviews. But the app owner has poor customer service. I emailed them twice regarding the app saying, "500 Whoops, something went wrong on our servers." They never replied to provide any assistance. Please don't waste your time putting this app in your store. They deserve a negative 0.

Amazing Mauve
アメリカ合衆国
アプリの使用期間:5日
Vital Appsが返信しました 2020年1月21日

Hello

I'm so sorry for the trouble you got. And I'm also sorry for the late response. We are offline for enjoying our Lunar New Year (National Tet holiday), so I was not online when you sent email to us. I'll check the email right now and get back to you as soon as possible.

I'm so sorry again

編集日:2020年11月6日

The app is ok. But Instagram feed is not renewing. Sent in couple tickets for days and no replies. Kinda regret chose the premium plan even it's cheap. After reading the comments below, I changed it to 2 stars because it was my fault not to read the comments before installing this bad app.

2nu Sunglasses
中華人民共和国香港特別行政区
アプリの使用期間:3日
Vital Appsが返信しました 2021年1月22日

I'm so sorry for the trouble you got. I have checked all other shops and their instagram feed are renewed every 24h for Free plan and 1h for Premium plan. At the moment, I can not check your shop because you don't use our app anymore
If you change your thought, just please contact us anytime, I will make sure the app works well on your site