InstaFeed+Story Instagram Feed

Not satisfied from the customer service. Provided always generic answers with 0 detail. And tries to imply that the app has certain functions while in reality it does not have.

O story não tem como vc fazer personalizações para adequar ao designer do seu site. O suporte não ajudam em nada, com mensagens prontas e não personalizadas para te atender. Tudo dizem que vão solicitar ao desenvolvedores e nada mais, nem retorno, nem solução.
O feed simplesmente não aparece no site. Já solicitei diversos atendimentos mas nenhum foi eficaz.

In the beginning, the customer service was great but I have been trying to contact them because I need support with some updates and have gotten 0 answers, the link to support doesn't even work. I will need to find an alternative.

Says its free until 1000 visits per month, I havent had that many and it still charges it every month.

Well we installed the then free? App many months ago to try it, but because of some difficulty to integrate it in Debutify theme we never have gone live with the functionality. Now on the latest Shopify Invoice we see "Concept Plan: 2021-05-19 - 2021-06-18" and 3,95 $ are billed for the App. We never saw a warning/email that the App will be billed. So we are not happy and will uninstall. EDIT/Response to Dev.: regarding "free up to 1000 page visits per month" fair enough that I did not remind that limit clearly. Still I have to complain regarding: a) I can't find the visits per month stat, please advise clearly what Shopify Stat counts. In sessions_over_time I see 529 sessions in the last month (May, in April we had 455)? Shouldn't be some code executed/visible to count?
b) I do not understand if/why the visits per month count if the App is not active/showing on the Shopify site?
c) Also it is unclear if the App will be billed only if over the monthly visit limit or ever after being billed once?
d) It would be nice to integrate a notification if the monthly limit is about to be reached, at least for the first time this is happening.

good application for feed instagram, i love that application ! so good to work with that type of application.

Hola, se me cobro la cuota mensual, y no ocupe mas alla de los dias de prueba, es posible que realizen el reeembolso, quedo atento, saludos.

Images don't load half the time and sometimes the feed doesn't even appear. Switched to a different app and it worked better.

The idea is good, but what I am missing is: -not possible to adjust Instagram banner to website layout width
-not possible to have extra discount button somewhere else edit: thx for the anwer, please update the app and once ready let me know. I am not interested in proamming myelf. THX