Instantly build a Help Center
Quickly and easily add an unlimited amount of FAQs to your website in a matter of minutes!
Reduce support time
Instantly give your customers the answers they're looking for and reduce support tickets.
Works with all themes
It sure does! Even, it works with any customized themes.
Over Instant FAQ & Help Center
Answer frequent questions immediately using a smart and easy-to-use FAQ system and make your potential customers happy
It’s hard to get it, but it’s the truth.
People who browse your shop in search of a product to buy are human beings as well as you, in the flesh, and as such, they think, reflect and ask questions.
You know when you’re in front of a product on the shop shelf, you’re ready to buy, but nobody comes to help and resolve doubts about shipping, packaging, building materials, and so on?
You try to find the answer to your questions in vain, but nobody is listening, you get gradually overwhelmed with frustration and finally leave the shop disappointed and bitterly annoyed.
On the web, this behavior is blown out of proportion and every single question left without an answer turns into a lost sale in no time. And for those few people who take the further step to send an email and ask, the waiting time makes their dissatisfaction even bigger.
And what about customer care? Well, the team always answers the very same questions, and their motivation to work drops down quickly.
You can solve this problem easily and immediately!
Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.
We’ve just created a product you can’t live without!
With Instant FAQ & Help Center you can:
- Add a search bar to your help desk
- Customize the layout colors
- Choose among different display styles
- Advanced FAQs & Categories ordering
- WhatsApp, Facebook Messenger, Telegram, Skype, Viber, Zalo chat integration
- Reply to custom queries via email
- Rich text editor for creating FAQs
- Image and Video (Youtube, Vimeo) support
- Work on both desktop as well as mobile.
- Work with all themes.
- Compatible with all browsers.
Install today and feel the difference right away!
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Bekijk de app in actie
Ontdek hoe de app werkt in een voorbeeldwinkel.Bekijk voorbeeldwinkel
Meest recente recensies
EM TAPAK KUDA
app cannot edit and save. it stuck forever after clicking save. Please fix this app because apart from that, it is really reliable
Antwoord van ontwikkelaar
I am so sorry for this inconvenience, but our server is now under maintenance. We are now working with the hosting provider to get this done asap. In the meantime, some of our apps could be involved and may result in an interruption. I hope you understand this.
Again, I am so sorry about this.
Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.
Antwoord van ontwikkelaar
Unfortunately, our app does not support the multi-language feature.
I’m so sorry about this inconvenience. Hope you understand!
Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is.