Recensies (716)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
19 november 2016

A breeze to setup and fantastic product - Reasonable pricing - Thank you :)

Addicted To Audio
Australië
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Bewerkt 1 november 2015

This is an absolutely must-have app for any growing and successful store. Support is the epitome of perfection and we're honoured to have Instant Search + as a valuable asset and integral part of our on-line infrastructure.

Fragrancebuy
Canada
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9 maart 2020

Get this app! If you have a search option for your store then download the Instant Search + application.

Hosanna
Verenigde Staten
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20 september 2021

This is a great app. I saw a conversion rate increase right after installing. I suspect this app is helping my customer find the right products.

Supplement First
Verenigde Staten
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10 december 2016

So far its been an awesome app

Vapester Nz
Nieuw-Zeeland
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23 maart 2021

Instant Search has helped our customers be able to filter and search through our search page and also search for what is in stock. Support is very helpful and responsive!

Southshore Fine Linens
Verenigde Staten
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Bewerkt 19 januari 2022

I really recommend this app. As soon as I have a problem or request, they solve my problem right away. They even go beyond of what you initially asked for. Thank you for your A1 customer service! :)

Colori
Canada
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9 februari 2015

Great app - does exactly what it says. Can't wait for their next revision. Excellent experience with tech support!

pcmemory
Verenigde Staten
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6 oktober 2017

Very useful app for improving on the the native search bar within Shopify. In our case, InstantSearch makes it MUCH easier for potential customers to find specific groomsmen gifts or military branded products through plain-language queries, which helps conversion rate while also reducing our time spent answering simple questions over the phone or live chat.

Bullets 2 Bandages
Verenigde Staten
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Bewerkt 2 juli 2021

We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.

Mysterious
Verenigde Staten
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