Fast Simon Search and Filter

Your sync function is really bad and time consuming. When we were on the free trail it worked perfectly, on the 50$ per months it did not work and now we are on 89$ a month and it is NOT syncing automatically as it did on the free trail. I must say that I am looking for an alternative product.
Also if you do a search for two words, it does not list the items with both words first. A search should prioritise items that have both search words. SO again I am not impressed.
And I think that you are very expensive.
But if the program worked like it did on the free trail i would stay with you. But it does not.

We used it and its good working no complains just to be fair.

But going from 19 bucks per month to 149 for no reason ???
Even the customer support could'nt explain whats the added value behind that price pump... because there is just none ..
Im sure there some plugins that have more fair prices in the marked
its sad but we're out....

Really loved this app to begin with, but recently became disappointed in a few things that led me to cancel. Firstly, the sudden price increase - from $140/yr to $400/year?! - for the same level of features. Once it expired, the regular search functionality was disabled/broken on my website. I lost a lot of business over the weekend because no one could search my products. Their customer support responses were unfriendly/rude, unhelpful, and did not make me want to support this company any longer. I researched and found several other Shopify instant search apps for far less cost and/or free that do the exact same thing and even offer more features. Don't waste your money with this Search app.

Current review
My initial review is below. Good things first - support is outstanding.

Product really sucks. The app rolls out features without really testing things out and tries to load paying customer to do the testing job for them. End results - we have had site wide disruption twice so far. Did not receive a proper response or redressal.

The app directly starts messing with the theme code without your knowledge. Given that the features are not tested properly, it almost always leads to disrupting your normal course of business.

After a recent update, the app erased all the settings on the theme. Basically, it caused a down time of over 8 hours during our peak business time.

Overall, very risky app to have if you are serious website. Other things are the bad UI/UX and buggy over all implementation.

The product intent is good, but implementation is buggy and paid customers are just guinea pigs for testing.
---
Initial review

This app has really exceeding our expectations. We were looking for something that fast, reliable, responsive and with a clean UI. This app fits the bill perfectly. The best thing so far has been the quality of support. The team has been extremely responsive. Ed especially seems to be always on and responds pretty fast. Any minor issues that we identified were fixed pretty much in a matter of less than an hour.

We have been using app for almost a month now and would recommend the app whole heartedly to all the startups out there. Similar solutions are close to $500 per month, so to me its a no brainer. My whole hearted 5 stars to this app!

I enjoyed this addon until I realized I wasn't receiving what I needed from it at the $20 a month price point. Support said I didn't really matter to them because we are a new shop with low traffic so they would discount their plan for what we needed to $30 a month. After being told "You won't really make us any money." I switched to Smart Search & Instant Search. That costs me $18 a month and does everything I need that Instant Search + wants $90 a month for!

Their addon works alright if you don't mind tossing money into a black hole and having support tell you that you aren't important. Also if you sign up for a year subscription and try to cancel they try to make it sound like you shouldn't get a refund because of some hotel analogy. Just avoid this company!

excellent app very helpful to my website visitors
update!
because they have access to our sales numbers they want to charge over $500 a month otherwise they will discontinue the service.
we are using mega search app now and it works just as good but 28 times cheaper

Looks terrible on the site and when you try to delete the app, it leaves code on the site so it breaks other apps.

Would NOT recommend. This app ads code to your site that takes developer support to delete. Bad business! Subpar customer service and the functionality is really bad. The look and feel is not responsive either.

App embarrasses owners with a message that states your limit has reached ON THE MAIN WEBSITE, caused us to lose over 5 customers on the same day and 2 complaints!!!!!!! Never will install, free is not free it is an embarrassment

When Instant Search + is uninstalled, it leaves code which breaks the search function on a website. Namely, it redirects site searches to a non-existent /pages/search-results?q=, required for Instant Search +, but rendering a 404 Page once uninstalled. The default Shopify search results URL is /search?q=. I had to fix this issue on a live website, on behalf of a client. - Barry Healy