InsureShield Package Protect , 56 avis

InsureShield was so easy and quick to add to my Shopify store (thanks to the rep who helped me - thank you Lexxi!). It added a layer of protection that would allow customers to rest easy if anything were to happen to their package. I like that I was given the option to cover if the customer didn’t want to purchase it for themselves & how easy it is for them to add the protection at checkout. I would recommend InsureShield to any small business looking for a way to offer their customers the confidence to shop worry-free.

I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.

Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service

This protection is a No Brainer for any seller to have. It protects us and our clients and any expense is minimal for the peace of mind it provides. Porch Pirates beware InsureShield is there.

Best shipping insurance provider! Claim process is super easy and getting reimbursed is painless with InsureShield. Jeanne was very helpful and still is to this very day.

We have been very pleased with the way InsureShield Shipping Coverage has worked for our customers and integrated into our checkout process. By giving customers the option to insure their products, they can securely purchase goods on our website with peace of mind all the way to delivery.

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. It was a process to file a claim and eventually get a small reimbursement from the shipper. But with UPS Capital, we know we'll get paid right away, so we're able to quickly ship our customers a replacement product without needing any sort of approval from anyone. This gives our customers a much better experience and makes it easier for our team to manage.

Thank you UPS Capital!

A great app to offer insurance coverage for shipments large and small. Improves our customer experience and shipping protection.

This is a great APP! It saves me a lot of time as opposed to navigating UPS's or USPS standard claim process! The cost is negligible and easily transferred to customers, and the savings in time and headache in the draconian claims process UPS has for its standard customers is well worth the costs. The folks are very helpful and go above and beyond to make sure you have the proper service. I am really quite pleased.

No one who ships anything that could possibly break should not buy this app (if you're shipping tee shirts... well you might be able to get away without it!)

I did with hold one star, and that is because UPS Capital, the underwriter for the app, continually solicits my business to cover me overall. Since experiencing UPS Capital through Shopify, I want it, however they refuse me (even though they solicit me...). One time they said that I break too many packages (to be fair, UPS breaks the packages after I pack them to their standards), and the other time they said I needed $3M in shipping volume to qualify. It is very frustrating that they dangle this carrot in front of me, only to refuse me. I also think that since UPS and UPS Capital are obviously in bed together, and I already pay the declared value insurance (and they do reimburse me after I follow their draconian process), and am willing to pay UPS capital insurance on top, they should just make my life easier and let me play with the big kids.

Once again, get this product if you experience breakages, very streamlined, easy to keep track off, overall excellent, and the customer support is great. I withheld a star because I want it for the rest of my business : ) Thanks Shopify for getting my foot in the door of this next level product.

And if you are curious, I ship maple syrup in glass and plastic, and so thats why breakages are a part of doing business for me.

Easy sign up. No monthly fees. I needed more than $100 of insurance on my packages. It adds an option at check out, after choosing UPS, I typed in the amount the package is worth. It was so easy. Patrick even called me to help finish the sign up process.