レビュー (57)

総合評価
3.8
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の14%は1つ星です
2023年2月13日

InsureShield was so easy and quick to add to my Shopify store (thanks to the rep who helped me - thank you Lexxi!). It added a layer of protection that would allow customers to rest easy if anything were to happen to their package. I like that I was given the option to cover if the customer didn’t want to purchase it for themselves & how easy it is for them to add the protection at checkout. I would recommend InsureShield to any small business looking for a way to offer their customers the confidence to shop worry-free.

Stay Down To Earth
アメリカ合衆国
アプリの使用期間:7ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年2月13日

Thank you for your kind review! We love to hear that your experience has been quick and easy and you are happy with your coverage options. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

2023年5月23日

I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.

larueperformance.com
アメリカ合衆国
アプリの使用期間:7ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年5月24日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that you got to experience this firsthand while customizing your website! Kind people like you make our job a pleasure.

2023年5月2日

Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service

JA Inc
アメリカ合衆国
アプリの使用期間:6ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年5月2日

Thank you for the review JA Inc, we're glad you love InsureShield! Our goal is to keep you and your customers happy, so it's great to hear about your positive experience with our customer service. Here's to happy shipping!

2022年12月13日

This protection is a No Brainer for any seller to have. It protects us and our clients and any expense is minimal for the peace of mind it provides. Porch Pirates beware InsureShield is there.

RAEZUM Door Lifts
アメリカ合衆国
アプリの使用期間:6ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2022年12月13日

Thank you for the wonderful review and for taking the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure.

2023年7月11日

I cannot say enough good things about my experience with InsureShield. I have had some questions and needed some assistance since starting with InsureShield and service has been phenomenal!
I am a former user of a different insurance service and had to make a change because claims were paid but took weeks/hours to resolve. The InsureShield process for claims is so much easier and quicker. Thank you, InsureShield!

RTC Fitness Equipment
アメリカ合衆国
アプリの使用期間:5ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年7月13日

Thank you for the wonderful review RTC Fitness Equipment! We are so happy to hear that you had a positive experience with our customer support & claims process. Here’s to happy shipping!

2022年1月25日

Best shipping insurance provider! Claim process is super easy and getting reimbursed is painless with InsureShield. Jeanne was very helpful and still is to this very day.

Baltini
アメリカ合衆国
アプリの使用期間:5ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2022年6月14日

We're glad you love InsureShield! Our goal is to keep you and your customers happy. Here's to happy shipping!

編集日:2024年1月17日

I had problems setting up billing as I kept getting error messages, and had to write an e-mail to InsureShield support, but in the end it sorted itself out. The rest of my startup with InsureShield went smoothly.

The app is currently running smoothly with no further issues. Customer support has been very supportive, especially Charles...thanks for your help.

Coffeio.store
アメリカ合衆国
アプリの使用期間:4ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年9月20日

Hi Coffeio.store, we are glad that you were able to smoothly set up the InsureShield app after the initial error messages. This feedback is helpful to our team and helps us improve. Here’s to happy shipping!

2023年2月9日

We have been very pleased with the way InsureShield Shipping Coverage has worked for our customers and integrated into our checkout process. By giving customers the option to insure their products, they can securely purchase goods on our website with peace of mind all the way to delivery.

thecncsource.com
アメリカ合衆国
アプリの使用期間:2ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年2月9日

Thank you for your kind review! We love to hear that your experience has been great. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

2023年3月10日

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. It was a process to file a claim and eventually get a small reimbursement from the shipper. But with UPS Capital, we know we'll get paid right away, so we're able to quickly ship our customers a replacement product without needing any sort of approval from anyone. This gives our customers a much better experience and makes it easier for our team to manage.

Thank you UPS Capital!

Starfire Direct
アメリカ合衆国
アプリの使用期間:約2ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年3月13日

Thank you Starfire Direct for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with the claims process. Customers like you are always a joy to work with. Happy shipping!

2023年3月7日

A great app to offer insurance coverage for shipments large and small. Improves our customer experience and shipping protection.

Gnarly Nutrition
アメリカ合衆国
アプリの使用期間:約1ヶ月
UPS Capital Insurance Agency Inc. が返信しました 2023年3月7日

We are happy to hear you had a positive experience with InsureShield. Our goal is to keep you and your customers happy. Thank you for the kind review!