Classificação geral
4,8
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 8% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
23 de maio de 2023

I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.

larueperformance.com
Estados Unidos
Tempo gasto no app: 7 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 24 de maio de 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that you got to experience this firsthand while customizing your website! Kind people like you make our job a pleasure.

10 de maio de 2023

I've use UPS Capital for over a year now and their insurance processing for claims is the best we've used to date. Incredibly fast processing, simple and intuitive interface and they cover a vast amount of service levels and service providers. We've used them from domestic and international shipments with zero issues. I highly recommend you using them if you're contemplating adding insurance to your shipments.

Typically Blush
Estados Unidos
Tempo gasto no app: Mais de 1 ano
UPS Capital Insurance Agency Inc. deixou uma resposta 10 de maio de 2023

Thank you for the kind review Typically Blush! We aim to provide good service in a variety of circumstances, so we're happy to hear that we're able to meet your range of shipping needs as well as a smooth claims process.

2 de maio de 2023

Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service

JA Inc
Estados Unidos
Tempo gasto no app: 6 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 2 de maio de 2023

Thank you for the review JA Inc, we're glad you love InsureShield! Our goal is to keep you and your customers happy, so it's great to hear about your positive experience with our customer service. Here's to happy shipping!

28 de abril de 2023

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

Budget Billiards Supply
Estados Unidos
Tempo gasto no app: Mais de 1 ano
UPS Capital Insurance Agency Inc. deixou uma resposta 28 de abril de 2023

Thank you Budget Billiards Supply for the kind review! We love to hear that you are happy with our customer service and our claims process. Happy shipping!

28 de abril de 2023

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. Our previous insurance company denied most of our claims saying it was our fault not their shippers. But with UPS Capital our claims have been going through and the process is so much easier.

Thank you UPS Capital!

Yandas Music
Estados Unidos
Tempo gasto no app: 12 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 28 de abril de 2023

Thank you for the review Yandas Music! We are thrilled that you've enjoyed your claims journey with us. Thank you for being such a valued customer and sharing your positive experience!

26 de abril de 2023

It gives us peace of mind to know we can rely on coverage for our precious tea and ceramics while the easy claim process helps take some of the pain away. Our customers are always impressed that a small shop like ours can give large company customer service.

Tea Dealers
Estados Unidos
Tempo gasto no app: Mais de 1 ano
UPS Capital Insurance Agency Inc. deixou uma resposta 26 de abril de 2023

That's what we call the brighter side of shipping! Thank you, Tea Dealers, for the wonderful review. We are happy to hear you had a positive experience with our claims process.

20 de abril de 2023

InsureShield shipping coverage is easy to use and supportive to the business we use it for. The claim processes is always easy when needed. Patrick Bell has been very helpful with partnerships and is always responsive when I have questions.

Mociun
Estados Unidos
Tempo gasto no app: Aproximadamente 1 ano
UPS Capital Insurance Agency Inc. deixou uma resposta 20 de abril de 2023

Thank you Mociun for the kind review! We are thrilled that the claims process has been easy for you and that Patrick has been helpful. Thank you for being a valued customer!

20 de abril de 2023

Their customer service is top notch! We appreciate all your help in resolving the issues and kept us updated in every steps.

Mamma Mia Covers
Estados Unidos
Tempo gasto no app: 10 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 20 de abril de 2023

Thank you Mamma Mia Covers for the kind review! We love to hear that you are happy with our customer service and we have helped resolve any issues. Happy shipping!

13 de abril de 2023

UPS Insureshield has saved my business so much time and money! The only way to ship! Your company needs! You won't be disappointed.

Limbsaw
Estados Unidos
Tempo gasto no app: 8 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de abril de 2023

Thank you Limbsaw for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

13 de abril de 2023

Before, UPS Insureshield had to get insurance for each package when generating the shipping label; now, it is done automatically and gives the Customer the option of adding the insurance to their cart. It has been about six months since I started using it, and after the initial setup, it has been 'setup and forget.' Works seamlessly in the background. Had one claim which took 3 weeks to resolve with minimal fuss.

ArtByPino.com
Estados Unidos
Tempo gasto no app: 5 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de abril de 2023

Thank you for the kind review! We love to hear that InsureShield has been a seamless experience for you and that you had a good claims process. Happy shipping!